LMS Reporting Coordinator at Tek Experts

Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. We care about the work we do, the companies we partner with and the customers they serve.

We are recruiting to fill the position of:

Job Title: LMS Reporting Coordinator

Location: Nigeria

About the Role

• We are hiring a LMS Reporting Coordinator. You will thrive in a pro-active, detail-oriented, and fast-paced environment.
• As an innovative LMS Reporting Coordinator, you will create all monthly, weekly and ad-hoc reports from Tek Experts and client Learning Management Systems (LMSs) including at a minimum, Moodle and Success Factors, as well as HRIS systems, and distribute according to plan and requests.

What You’ll Be Doing

• Use desktop tools to produce documents and presentations, such as Adobe PDF, MS Excel, Word and PowerPoint.Establish and maintain relationships with individuals at all levels of the organization.
• Participate in regular LMS Workgroup meetings.
• Co-lead and participate in regular meetings with LMS Support staff, bringing in additional stakeholders as necessary.
• Document and store all processes and procedures.
• Interface and engage stakeholders at all levels internally as necessary for meetings, information sessions, and functional training.
• Identify and troubleshoot errors in reports created by others and report delivery.
• Keep abreast of changes regarding the reporting function, including system updates and processes, and plan accordingly through participation in user meetings and online forums and by accessing online resources.
• Train key stakeholders on the team to use LMS reporting functions and create documentation to assist with training.
• Support creation of custom and dashboard reports to assist with registration and maintenance information.
• Assist LMS Support Team and LMS Administrator with reporting needs.
• Maintain a status list of prioritized reporting requests.
• Anticipate reporting needs as new initiatives and courses are created.
• Utilize Microsoft Excel, Access, Power BI and/or other software to help create and deliver robust reports.
• Ensure data is consistent across all curriculums, sessions, session emails, prerequisites, assignments using Custom Reports.
• Upload data into LMS for classes, user profiles, etc. And ensure accuracy is maintained.
• Ensure data accuracy and integrity within LMS and between LMS and HRIS data by creating and comparing reporting results.
• Ensure reporting filters are updated across all LMS reports as changes are made within the company and the system.
• Create all monthly, weekly and ad-hoc reports from Tek Experts and client Learning Management Systems (LMSs) including at a minimum, Moodle and Success Factors, as well as HRIS systems, and distribute according to plan and requests.

What You'll Need

• At least 1 year previous Learning Management System Administration experience.
• Experience documenting procedures used in implementation of learning programs within and outside of the LMS environment.
• Knowledge of databases and SQL preferred.
• High level of proficiency with Microsoft Excel is preferred
• Experience creating and running scheduled and ad-hoc reports, such as monthly course completion reports, training evaluation metrics reports, and training surveys.
• Experience collaborating with a range of stakeholders to design and implement customized reports then generating and distributing them to applicable colleagues.
• Ability to manage priorities to meet assignment deadlines in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Excellent teamwork and collaboration skills.
• Customer service and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong problem solving & planning skills.

Application Closing Date
Not Specified.