Client Manager (Marketer) at Gemstone Microfinance - Abuja

Gemstone Microfinance is a non-bank agricultural microfinance cooperative society. It is a registered national member of the Association of Non-bank microfinance institutions of Nigeria (ANMFIN). The society is also registered and regulated in every state where it currently operates.

With an annual turnover of N1.2 Billion, the financial services arm (RC: 1587936) of Gemstone Microfinance has been instrumental to the success stories recorded by its over 27,000 active members in the last two years of operation.

In its two years of operation, Gemstone Microfinance has provided over N2 Billion in credit to its members in the agricultural business sector across its twenty-six (26) branches in fourteen (14) states and the capital Territory. The society’s main focus has been the development of the crop and livestock production, logistics, food processing and retail subsectors.

We are recruiting to fill the position below:

Job Title: Client Manager (Marketer)

Location: Mararaba, Abuja (FCT)
Employment Type: Full-time

Client Services Manager Responsibilities

• Develop effective communication platforms for clients and staff.
• Inspire repeat-business from clients.
• Conduct customer service workshops and presentations.
• Monitor and measure client satisfaction.
• Liaise with different departments about client queries.
• Offer advice to clients on services and products.
• Develop surveys and capture client information.
• Participate in marketing campaigns.
• Deal with client requests and troubleshoot problems.

Client Services Manager Requirements

• 5 years experience in related field.
• Business degree or related qualification.
• Strong communication skills.
• Ability to meet deadlines.
• Computer literacy.
• Calm, polite, and professional behavior.
• Reliable and self-motivated.
• General business knowledge.
• High service orientation.

Remuneration

• N75,000 salary with 1% commission on monthly turn over upon meeting 75% target (monthly target 3million)

Application Closing Date
30th June, 2021.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.