BO Core Network Engineer at a Telecommunication Company - Phillips Outsourcing Services Nigeria Limited

Phillips Outsourcing Services Nigeria Limited - Our client, a well established firm in the Telecommunication Industry is looking to recruit suitable candidates for the position below:

Job Title: BO Core Network Engineer

Location: Lagos
Employment Type: Full-time

Job Responsibilities

• Resolution of trouble tickets raised by NOC / Customer / LNOC Teams
• Fault management on all NEs and follow up with support in case of escalated cases.
• Node Health Checks
• Analysis of Network performance issues
• Implement network changes as per the CR process
• Support new Network node integrations and Acceptance.
• Ensure current license and software versions are suitable for the present network requirement.
• Able to verify and execute the plan provided by planning team.
• Capacity management and reporting in case of possible breach in capacity.
• Actively participate in CS Core Network element acceptance test for handover between delivery and MS/ Customer
• Liaise with 3rd Party Suppliers / Vendors for resolution of the Faults / Problems needing vendor support.
• Investigation & optimization activities to improve the network quality indicators
• Validating and maintaining the Known Error Database (KEDB) for CS Core Nodes.
• Identify root cause of Priority 1 and Priority 2 Incidents and recommend appropriate resolution action and other events that Customer identifies as requiring Root Cause Analysis (RCA).

Key Qualifications and Requirements

• Bachelor level, in Engineering (IT, Telecom)
• 3-5 years’ experience
• Knowledge of Managed Service telecom operations practice
• Knowledge sharing and collaboration skills
• English skills
• Delivering results & meeting customer expectations
• Analyzing
• Working with people
• Creating & innovating
• Applying expertise & technology.

Salary
N400,000 - N600,000 monthly.

Application Closing Date
23rd July, 2021.