Billing Specialist (Telecom / ISP) at Ascentech Services Limited

Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business.

We are recruiting to fill the position below:

Job Title: Billing Specialist (Telecom / ISP)

Location: Lagos
Employment Type: Full-time
Industry: Telecom/ ISP
Functional Area: I.T Software - Application Programming, Operations & Maintenance
Role Category: Operations, Automation, Telecom Billing Domain
Role: Billing-Support Engineer
Employment Type: Permanent Job, Full Time

Job Description

• Billing - Support - Engineer - Telecom Billing application support (Telecom BSS / OSS, KYC, Enterprise Billing Solutions, IT Applications)
• Technical Expertise & Hands on sound knowledge to do Unix/Shell Scripting and MySQL/ORACLE query writing
• Working experience on Rating, Billing, Invoicing, 4G LTE, broadband services, FTH, WTTH.
• Provide end to end L2 / L3 support for billing application modules (Billing Platform for 4G LTE platform and VoLTE)
• Support changes carried out by interface applications like CRM, Provisioning, PCRF, OCS and Reporting.
• Provide support to Customer Operations team, Internal Users, Revenue Assurance and Business needs
• Analysis of Events / Renewals / Service / System in error, provide work around solutions
• Overall knowledge of the E2Eapplication, systems & solution for their application suite.
• Technical specialist for resolving all complex & critical application issues/ challenges faced by the team.
• Accountable for meeting & improving SLA & KPIs for their application suite.
• Responsible for driving down the incidents, problem, trouble tickets, service request trends, configurations, Automations, Small Development, backend fixes.
• Support on work allocation (shifts, rotas)
• Expert in Operational criticality like Backup & restoration, Fraud handling, Revenue sensitive operations.

Qualification and Experience

• Graduate / Post Graduate
• Minimum 4 - 6 Years of experience in Telecom Billing and Strong in handling backend systems.

Key Skills:

• UNIX / Shell Scripting / SQL / My SQL/ORACLE

Application Closing Date
20th June, 2021.

How to Apply
Interested and qualified candidates should kindly send their CV to: [email protected] with the Job Title as the subject of the mail.

Note: Only shortlisted candidates will be contacted.