Operation Manager at Shepherdhill Security Limited

ShepherdHill Security is an outstanding Security Company with a vision of positioning itself as the first and last name in security industry, by building a reputation that substantially outstrips its rivals.

We are recruiting to fill the position below:

Job Title: Operation Manager

Location: Lagos
Employment Type: Full-time

Main Responsibility

• To grow and supervise operational activities, increase turnover and provide expert security service to all clients across all regions.

Responsibilities

• Grow turnover and profitability in all regions
• Liaise with existing clients via scheduled meetings at least once a month to ensure that our services are appreciated.
• Minutes of meeting to be shared with Line Manager.
• Expand the clientele base via aggressive marketing
• Prepares proposals and make presentations to prospective clients as the case may be
• Go on random visits to locations to ascertain the look and feel of operatives.
• Identify and advise on competitive advantage against competitors.
• Manages and Coordinate all operational activities.
• Ensure proper manpower requirement is met for all beats
• Ensure provision of necessary tools and resources required for client’s security
• Create standard operations procedures and post orders for all beats / locations.
• Organize re-training for guards and deployment to beats
• Monitors and evaluates effectiveness of security operations and measures.
• Carry out investigations on all incidents
• Monitors and controls allocation of Company Resources for effective and efficient use.
• Assist in facilitating debt collection when there are any overdue invoices or payments.
• Provide information to Finance department on billing process
• Ensure swift preparation and screening of nominal roll.
• Oversee the supervision of Personnel; which includes Work Allocation, On - site training and Problem Resolution.
• Provides Leadership, guidance and support to the organization by motivating Personnel to achieve Peak Productivity and Performance.
• Prepare and submit weekly operational report
• Submit incident report as the need arises
• Interface with all business units
• Liaise with Local police commands to assist the Company’s operation
• Liaise with host community leaders to facilitate peaceful co-existence if the need be.

Qualifications / Skills Required

• Minimum of a first degree in Business Administration or other Social / Management Sciences.
• Relevant professional certification security is an added advantage.
• Minimum of five (5) years cognate experience in a management position and between 40 - 45 years of age.
• Must be computer literate and have a good management and interpersonal skills.
• Oral & Written Communication Skills
• Customer service skills
• Operations Planning, Implementation and Control
• Knowledge of the security industry
• Strategic Perspective
• Analytical Skills
• Negotiation Skills
• Leadership Skills
• Business and Financial Acumen
• Conflict Resolution Skills
• Polite and professional
• Reliable and self-motivated
• Emotionally Intelligent

Gender:

• Preferably Male.

Application Closing Date
16th June, 2021.