Head, E - Business at Personal Trust Microfinance Bank Limited

Personal Trust is a Microfinance Bank in Lagos and a subsidiary of First Ally Capital Limited (FACL). Formerly known as Personal Trust Savings and Loans, the Bank was registered in 1993 and operated as a Mortgage Bank until its conversion to a Microfinance Bank in 2014. Personal Trust has a branch network at strategic locations in Lagos State and provides banking services to individuals, micro, Small and medium enterprises (MSME).

We are recruiting to fill the position below:

Job Title: Head, E - Business

Location: Lagos
Employment Type: Full-time

Job Summary

• The Head of E - business is responsible for the development, implementation, sales and management of electronic banking solutions.

Job Responsibilities

• Develop and implement strategies to grow e-Business.
• Develop operating manuals/procedures for e-Product operations
• Drive product utilization and performance across all channels.
• Provide user support including timely reconciliation and resolution of disputes.
• Manage e-Business channels and achieve optimal customer satisfaction.
• Develop new products and solutions in line with corporate objectives.
• Responsible for payments and collections.
• Implements and monitor service level agreements.
• Manage and oversee project implementation within budget and set time frames.
• Manage relationships with third party service providers.
• Keep abreast of latest technology and development.
• Lead the e-Business advocacy across the Bank.
• Ensure the alignment of IT strategies with the long- and short-term business goals.

Qualification / Skills

• HND / B.Sc. in IT or Computer Science
• IT professional certification
• Strong strategy development and implementation skills
• Strong leadership and people management skills
• Excellent interpersonal and communication skills
• Negotiation and persuasive skills.

Job Requirements:

• Minimum of 5 years’ experience in IT / e - Business.
• Experienced in product development and project management.

Application Closing Date
18th June, 2021.