Call Center Agent at an Agribusiness Firm

A group of Agribusiness set to alleviate hunger in Nigeria is recruiting to fill the position below:

Job Title: Call Center Agent

Location: Ikeja, Lagos
Employment Type: Full-time

Duties

• Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
• Building lasting relationships with clients and other call center team members based on trust and reliability.
• Utilizing software, databases, scripts, and tools appropriately.
• Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
• Making sales or recommendations for products or services that may better suit client needs.
• Taking part in training and other learning opportunities to expand knowledge of company and position.
• Adhering to all company policies and procedures

Requirements

• Interested candidates should possess a Bachelor's Degree, FSLC, HND, NCE, OND or SSCE / GCE / NECO qualification with 0-10 years work experience.

Salary
NGN60,000 - NGN80,000 / Month.

Application Closing Date
17th June, 2021.