Restaurant Supervisor at West Africa Vocational Education (WAVE)

West African Vocational Education (WAVE) is solving what is arguably the biggest challenge on the continent: youth unemployment. In West Africa, 40-85% of youth, more than 50 million, are either unemployed or underemployed. Meanwhile, job creation in the region is on the rise. The disconnect between work-ready youth and the employment market must be bridged.

We are recruiting to fill the position below:

Job Title: Restaurant Supervisor

Location: Lagos
Employment Type: Full-time

Job Description

• We are currently looking for versatile, intelligent and energetic restaurant supervisors with passion for delivering outstanding service to join our professional and friendly team. This person will be responsible for providing passionate, charming and attentive service delivery to all customers according to our service standards in order to ensure guest satisfaction.

Job Summary

• As the Restaurant Supervisor, you will work alongside a small team and oversees the overarching aspects of the restaurant, which include cleaning of all areas, including the dining area and restrooms, ensuring smooth operation of activities in the eatery and maintaining relationships with customers

Responsibilities

• Ensures all products are available and displayed at required times (in line with display schedule).
• Create a good communication link with kitchen staff to ensure the right products comes out quickly.
• Ensure that staff are conversant with product portions, prices and codes.
• Ensures sales entries are correctly entered and receipts are issued to customer before money is collected.
• To ensure the punctuality and time keeping of your team to meet requirements.
• Send daily report of activities to manager.
• Ensure that all staff are at their designated work area and absenteeism is promptly detected and addressed.
• Ensure customers are attended to in a courteous and friendly manner and swift resolution is given to their issues/complaints.

Qualifications

• A University degree
• Must have prior experience in hospitality industry, preferably a restaurant or hotel
• Firm, decisive and energetic,
• Customer-oriented.

Work Hours:

• Work Hours have been divided into shifts, A day off (Incuding Weekends)
• The restaurant opens by 7AM and closes 10PM.

Salary
NGN 60,000 - 120,000 Monthly.

Application Closing Date
25th June, 2021.