Assistant General Manager at Alan & Grant

Alan & Grant - Our work is focused on creating innovative HR and Organizational Development Solutions aimed at Performance Improvement & Business Growth. We currently serve clients across various sectors of the Economy from locations in Jos, Port Harcourt and Lagos.

We are recruiting to fill the position of:

Job Title: Assistant General Manager

Location: Lagos
Employment Type: Full Time
Industry: Hospitality

Duties & Responsibilities

• To prepare, organize and run all events at or catered by the company. Liaison between all departments and the client.
• Together with CLO, execute events for the USG staff benefit and welfare.
• Maintain American culture and values at the club through effective communication, planned program of formal meetings, and entertainment.
• Manage membership application procedure and acceptance. Lead new member orientations and ensure rules and regulations are always adhered to.
• To provide effective leadership through professional management & encouragement of members of the company’s staff.
• To ensure that staff are totally conversant with and best practices for foodservice and hospitality.
• To ensure that the company’s staff are fully conversant with and implementing all company’s policies and procedures.
• To review, analyse and report to the GM monthly usage of the Club, member feedback, attendance at special events, spending trends at the bar/restaurant, to constantly contribute to adjustments in staffing needs, contribute to financial planning, improve communications with members, and highlight areas for needed improvements.
• Maintain appropriate enforcement of government rules and regulations related to the COVID-19 pandemic.
• To ensure that complaints or problems are acted upon without delay and that effective follow-up action takes place to avoid a recurrence.
• To be aware of current trends in the industry and suggest how these could be implemented for the company's benefit.
• To attend meetings and training courses as required and continually strive for the improvement of professional skills.
• Assist the GM with other duties as assigned.

Requirements

• A minimum Degree in Business or Marketing & Communications is preferred.
• Knowledge of food safety and sanitation standards for food and hotel service operations.
• Minimum of 10 years experience in hospitality management or related field
• The ability to develop and implement creative marketing tools and dynamic strategies to increase revenue
• Knowledge of sales management and other Microsoft Office suite software.
• Excellent organization and communication skills.
• The ability to read, write, and speak English fluently.
• Previous work experience in the hospitality industry and working with Americans or the U.S. government would be an advantage.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online