Operations Supervisor at AnneMarthas Global Services Limited

AnneMarthas Global Services Limited - Our client, a fast growing company, dedicated to providing excellent facility management services, real estate, e-commerce and telecommunications equipment supply services, is looking for suitable candidates to fill the position below:

Job Title: Operations Supervisor

Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

• Our Operations Supervisor's responsibility is to oversee the daily management and operations of the business and its employees.
• The Operations supervisor's duties also includes; designing and communicating business goals and strategies, budget management, expense tracking, employee training and motivation.

Responsibilities

• Oversee daily operations by managing and monitoring the running of the company’s businesses.
• Hire, train and manage employees and carry out the evaluation of their performance on the job.
• Ensure good customer service from all employees, dealing with customer complaints, tackling problems and noting their comments as well.
• Manage operational costs and engage with vendors.
• Working with set administration policies and processes and improving the same.
• Design business growth strategies.
• Draw up budgets and optimize expenses.
• Ensure employees work productively and develop professionally.
• Supervise maintenance, supplies, renovations and furnishings.
• Carry out the inspection of properties and services.
• Prepare regular business reports for upper management.

Key Requirements
Candidates must:

• Possess relevant qualifications.
• Have an understanding of the hospitality and real estate industry.
• Have an impressive corporate personality with strong management skills and a keen eye for details.
• Be skilled in business development.
• Be passionate about the job and stay committed to the business.
• Have excellent knowledge of the MS Office package.
• Have excellent customer service/client engagement skills as well as a business mindset.
• Demonstrate aptitude in decision-making and problem-solving.
• Display outstanding leadership skills and a great attention to detail.
• Have a working knowledge of hotel management software.
• Display strong leadership qualities and be able to self-manage and monitor other employees.
• Have strong business and people management skills.
• Prior experience in a similar role is an added advantage.

Application Closing Date
9th July, 2021.