Operations Manager at a Top Restaurant & Lounge Hospitality Firm - TeamAce Limited

TeamAce Limited - Our client, a top restaurant & lounge in the Hospitality Industry is recruiting to fill the position below:

Job Title: Operations Manager

Location: Ikoyi, Lagos
Employment Type: Full-time

Job Brief

• Spearhead the overall operations of the business.

Responsibilities

• Find ways to increase the quality of customer service, and implement best practices across the board.
• Coordinate daily operations and resources of the café bar, grill station menu creation and pricing
• Hire, train, and oversee staff.
• Create employee shifts and schedules for both temporary and part-time workers
• Create and implement shift changeover guidelines, employee policies (time off, rules, and uniforms) and SOPs
• Liaise with the marketing team for marketing campaigns and promotional materials
• Oversee all social media communications
• Take full charge of bookings and events, negotiations, and 360 preparations of the Business.
• Source for suppliers as required and build lasting relationships with suppliers to ensure smooth delivery of supplies
• Conduct frequent market analysis to ensure price competitiveness
• Oversee restocking activities
• Track and reconcile inventory
• Perform daily stock counts and stock reconciliation
• Working with the Finance department to determine the best prices
• Ensuring quality control and best in class service practices

Qualifications / Experience

• BSc / HND in any relevant field.
• 4 years minimum experience as operations manager in the hospitality industry.
• Strong leadership skills, analytical skills, negotiating skills, team management, and interpersonal abilities
• Possess consumer/customer-centricity knowledge and experience implementing creative strategies
• Ability to work under limited supervision, function under pressure, and execute plans proactively
• Event management skills

Salary
N180,000 - N200,000 (Monthly).

Application Closing Date
6th July, 2021.