Supermarket Assistant Store Manager at ICS Outsourcing Nigeria Limited - 20 Openings

ICS Outsourcing Limited is Nigeria’s leading Business Support Solution Company, a pioneer among Nigerian outsourcing companies providing wide range of outsourcing and business support solutions for businesses globally with over 25 years in business. We help companies improve their bottom line when they leverage outsourcing.

We are recruiting to fill the position below:

Job Title: Supermarket Assistant Store Manager

Location: Lagos
Employment Type: Full-time
Slots: 20 Openings

Responsibilities

• Assist the Retail Store Manager in planning and implementing strategies to attract customers
• Assisting the manager in organizing, planning, and implementing a strategy
• Coordinating retail store operations
• Ensuring store schedules and objectives are met by employees
• Coordinate daily customer service operations (e.g. sales processes, orders, and payments)
• Track the progress of weekly, monthly, quarterly and annual objectives
• Monitor and maintain store inventory
• Evaluate employee performance and identify hiring and training needs
• Supervise and motivate staff to perform their best Coach and support new and existing Sales Associates
• Monitor retail operating costs, budgets, and resources
• Suggest sales training programs and techniques
• Communicate with clients and evaluate their needs
• Analyze consumer behavior and adjust product positioning
• Handle complaints from customers
• Research emerging products and use information to update the store’s merchandise
• Create reports, analyze and interpret retail data, like revenues, expenses, and competition
• Conduct regular audits to ensure the store is functional and presentable
• Make sure all employees adhere to the company’s policies and guideline
• Act as our store’s representative and set an example for our staff

Requirements

• B.Sc / BA / HND in Business Administration or relevant field
• Proven experience as a Retail Assistant Manager or similar position
• Experience with recruiting and performance evaluation processes
• Familiarity with financial and customer service principles
• Good math skills with the ability to create and analyze reports, spreadsheets, and sales statistics
• Proficient user of MS Office (MS Excel in particular)
• Leadership and organizational abilities
• Interpersonal and communication skills
• Problem-solving attitude
• Flexibility to work in shifts

Application Closing Date
Not Specified.