Customer Relation Officer (CRO) at New Global Concierge Limited (NGC)

New Blobal Concierge is an international educational consulting firm registered with the corporate affairs commission. We give professional support to those looking to live, study, and work in Canada which we provide consulting and custom travel arrangements

We are recruiting to fill the position below:

Job Title: Customer Relation Officer (CRO)

Location: Lagos
Employment Type: Full-time

Job Description

• Greets customers in a timely, friendly manner
• Think quickly on your feet and handle ambiguity
• Outbound calls to Client
• Negotiate effectively, finding the win-win solution to problems
• Proactively solicit feedback, ask clarifying questions and resolve issues in a non-confrontational way
• Ability to perform as part of a larger team and work independently to schedule and prioritize your work
• Must believe in what you do and feel a vested interest the company’s success
• Must be able to multi-task
• Looking for a self-starter with motivation to succeed.

Requirements
The person:

• B.Sc / HND in any discipline.
• Must be able to drive well.
• Must be Comfortable sourcing for clients within your location and the neighboring states.
• Strong customer service skills.
• Excellent oral and written communication skills.

Skills:
Who are you?

• Friendly and pleasant voice.
• Able to remain calm in frustrating situations.
• Able to listen to and comprehend people's problems with the intent to solve them.
• You should understand that customers are kings.

Application Closing Date
15th July, 2021.

How to Apply
Interested and qualified candidates should send their Applications and CV to: jobs@newglobalconcierge.com using Job Title as the subject of the mail.