Front Desk Officer / Office Administrator at Mwanga Limited

Mwanga is a customer centric, technology driven business support firm that focuses on debt collection, customer data analysis for decision making and customer relationship management for growing and innovative businesses in Africa.

We are recruiting to fill the position of:

Job Title: Front Desk Officer / Office Administrator

Location: Lagos
Employment Type: Full Time
Specialization: Office Administration

Job Summary

• We are looking for a warm Front Desk/ Office Administrator to undertake all reception and clerical duties at our office.
• He/She will be the “face” of the company for all visitors and will be responsible for the first impression made on visitors.
• The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
• The goal is to make guests and visitors feel comfortable and valued while on our premises.

Job Description

• Maintain a clean and professional appearance and manner in receiving guests.
• Keep the front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Receive letters, packages etc. and distribute them.
• Answer questions and address complaints to the right person/ department.
• Supervise tasks assigned to support staff such as cleaning and security.
• Keep an updated inventory of office supplies and arrange for the procurement of more supplies where necessary.
• Supervise the work of vendors and artisans within the office space.
• Carry out designated tasks from direct report/supervisor.

Requirements

• OND / HND / B.Sc
• Proven experience as a front desk officer will be a plus.
• Customer service orientation
• Strong communication skills.
• Excellent English language speaking and writing skills.
• Self -motivation and hands - on skills in ensuring that the office is run seamlessly.
• Ability to master and deliver on timelines and routines.
• Microsoft Office and Google package proficiency.
• Close proximity to Maryland, Lagos is an added advantage.

Application Closing Date
20th July, 2021.