Customer Service Representative (Enugu) at Outcess Solutions Nigeria Limited

At Outcess, we believe that digital technologies are driving a paradigm shift in how we live, work and play. This shift makes it possible and imperative for businesses to radically reshape how they interact and transact with customers and partners, seamlessly connecting and enhancing all aspects of their operations.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Enugu
Employment Type: Full-time

Job Description

• Build customer interest in the service and product offered by the company.
• Educate customer on new and existing products on the network.
• Effective and professional Brand cross selling with vibrancy and personal confidence.
• Provide accurate product information and serve as a knowledgeable resource for customer
• Manage daily customer requests and enquiries during contact, ensuring issues are appropriately, accurately and promptly escalated for further escalation for resolution
• Follow through on commitments made to customer in ther course of selling.

Qualifications

• Interested Applicant’s should possess NCE / OND / HND / SSCE, Undergraduates
• Applicant must have basic computer knowledge(Computer savvy, Tech-Savvy)
• Applicant must have the ability to communicate fluently in English language
• Applicant must have an Android phone
• Applicant must have a 4G SIM and an Android phone with a 4G network.
• Applicant must reside in Enugu State
• Working from Home (Remotely) 8-5 pm daily.

Salary
N30,000 - N35,000 / month.

Application Deadline
30th July, 2021.