Customer Service / Administrative Officer at Transgeneration Enterprise Limited

Trangeneration is into distribution of building and construction products.

We are recruiting to fill the position below:

Job Title: Customer Service / Administrative Officer

Location: Abule-Egba, Lagos
Employment Type: Full-time

Job Brief

• The Customer service/Administrative Officer would be responsible for welcoming visitors and clients, overseeing the activities of the office, cleaning staff, maintenance vendors as well as typing and proofreading various company documents.
• The role will also be responsible for answeringcustomerenquiries about the goods orservicesthe organization provides and handle all customers’ complaints.
• In addition, this role will act as the point of contact for all employees, providing administrative support and managing their queries

Responsibilities

• Answering enquiries or complaints about services such as distribution and availability of products
• Taking bookings or payment by credit card or cash for goods or services
• Describing products in detail for example the quality, reliability and safety of products.
• Dealing with customers face to face at a reception desk, or by phone or email.
• Keeping accurate records of all enquiries.
• Preparing expense reports and office budgets.
• Managing office supplies and ordering new supplies as needed.
• Systematically filing important company documents.
• Forwarding all correspondence, such as letters and packages, to staff members.
• Scheduling meetings.
• Hiring maintenance vendors to repair or replace damaged office equipment.
• Display good phone etiquette and a thorough understanding of office management procedures.

Role Qualifications

• Minimum academic qualification of a B.Sc or HND
• Proficiency in all Microsoft Office applications.
• Working knowledge of business management.
• Good organizational and communication skills.
• Good customer service skills.
• Must have 2 years’ Experience in similar role.

Salary
N50,000 - N60,000 Monthly.

Application Closing Date
30th July, 2021.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using "CS 21" as the subject of the mail.