Food & Beverage Supervisor at Precious Palm Royal Hotel

Precious Palm Royal Hotel is a sensational resort strategically located in a serene and cozy and Transport, Headquarters, Lagos - Benin Expressway. Isiohor, Ugbowo environment; and shares a common boundary with the Nigerian Army School of Supply, Benin City, Edo State, Nigeria.

We are recruiting to fill the position below:

Job Title: Food & Beverage Supervisor

Location: Benin City, Edo
Employment Type: Full-time

Position Summary

• Supervise all phases of the restaurant, bar and kitchen functions/activities in the Hotel; assist to coordinate the departmental activities on a daily basis. Manage daily restaurant operations and assist with menu planning.
• Maintain safety and hygiene standards and assist kitchen staff, waiters and bartenders to attend to customers/guests during peak or busy periods or whenever there’s shortage of manpower in any of the unit.
• Strives to continually improve guest and employee satisfaction and maximize the financial performance of the hotel F&B department.

Duties and Responsibilities

• Oversea the dining area, supervise food and beverage service staff in accordance with operating policies of the hotel.
• Creates a positive team atmosphere among Team Members.
• Maintain records of staff periodic manner and operating costs.
• Provide feedback and coaching to the Team regularly.
• Understand building capability through Cross training
• Treat all Team Members fairly, with respect.
• Set high standards for appropriate team behavior on shift.
• Work with all the food and beverage staff to ensure proper food presentation and proper food-handling procedures.
• Handle guest complaints in the restaurant and bar.
• Assist to check the quality of deliveries of fresh food and baked goods.
• Assist to arrange for maintenance and repair of equipment and other services.
• Ensure new products are executed properly the following roll-out.
• Seek, listen and respond to Guest feedback.
• Coach team on how to exceed Guest expectations.
• Assist in planning regular and special event Menu.
• Oversee catering functions, in house and off site.
• Responsible for the overall sanitation and cleanliness of the work and storage areas
• Ensure proper usage and good working condition of all equipment, furniture and fixture in all the units.
• Provide excellent customer service and ensure customer needs are met.
• Should have depth Knowledge of Food and Beverage preparation and presentation.
• Guide the Waiters or Waitresses in set up of tables and place settings.
• Be familiar with all current and upcoming event details.
• Should be able to work under pressure and also work in long or break shifts.
• Assist the Manager with scheduling, training and performance management.
• Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
• Have control over the kitchen, bar and Restaurant staff to ensure smooth running.
• Ensure the re-order level is maintained for foods and drinks at all times.
• Join to train staff to ensure conformity and uniformity of service.
• Ensure kitchen and bar staff balance their shift stocktaking before leaving on daily basis.
• Ensure customer’s order is well taken and guaranteed satisfaction.
• Ensure proper preservation of foods and monitoring of drinks, glasses etc.
• Assist the manager to prepare staff weekly duty roaster.
• Any other duties that may be assigned by manager / management from time to time.

Requirements

• B.Sc Degree / HND qualification
• At least 1 year experience.

Application Closing Date
25th July, 2021.