IT Support Officer at MacTay Consulting

MacTay Consulting - We are one of the first and leading management consulting firm in Nigeria, providing HR services to our clients in Africa since 1982. We focus on adding value to organisations through customized solutions that meet our clients’ needs. We have a proven track record of providing excellent services that impact our clients’ businesses.

We are recruiting to fill the position below:

Job Title: IT Support Officer

Location: Lagos

Job Responsibilities

• Reporting faults noticed on servers, desktops, and laptops to the IT Lead
• Ensure all logs for equipment and users are recorded and maintained
• Assist in the deployment of authorized software to client computer
• Creating purchase requisitions for IT hardware/software
• Providing desktop support to staff
• Setting up and configuring new laptops and desktops
• Ensuring security and upgrades are applied and kept up to date on desktops and laptops
• Assist in trouble shooting network incidence and root cause on network downtime
• Treating and closing tickets raised by users
• Induction of new staff both in Nigeria and Ghana
• Assist in preparation of monthly IT spend which is to be submitted to the Finance Manager at the end of each month
• Assists in Active directory, Skype, SCCM and exchange server administration.

Requirements

• B.Sc Degree in Computer Science or similar field
• 1 - 2 years work experience
• Excellent knowledge of technical management, information analysis and of computer hardware / software systems
• Hands-on experience with computer networks, network administration and network installation
• Ability to manage personnel.

Application Closing Date
30th July, 2021.