Assistant Hospital Service Manager / Clinical (AHSM/CL) at Eye Foundation Hospital Group (EFHG)

Eye Foundation Hospital Group (EFHG) is a healthcare group with speciality in Eye care services. The Eye Foundation Hospital was started in 1993 as a high-tech specialist eye hospital capable of providing services comparable to those obtainable abroad. It is the first and foremost indigenous eye practice in the country that runs a group practice with many sub specialized ophthalmologists.

We are recruiting to fill the position below:

Job Title: Assistant Hospital Service Manager / Clinical (AHSM/CL)

Location: Ijebu Imushin, Ogun
Employment Type: Full-time
Report to: Hospital Service Manager (HSM)

Job Summary

• The Assistant Hospital Service Manager-Clinical will be assisting the Assistant Hospital Service Manager/Clinical (AHSM/CL) in handling the day-to-day activities of the hospital both clinically and administratively.
• S/he will interact with staff (at all levels) in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful, and efficient, with a high level of professionalism and confidentiality.

Responsibilities
Administrative Duties:

• Assist in the general oversight function of the hospital.
• Work with the Hospital manager on the general supervision of all the departments including but not limited to; Customer service, Clinic, Pharmacy, Facility and Logistics.
• Assist in the preparation of daily/weekly/monthly/annual financial/activity progress reports.
• Assist in the supervision of all administrative activities.
• Coordinate and implement approved protocols and policies.
• Improve the quality of operational procedures, policies and standards for the organization.
• Drive innovation for growth.
• Learn about the organization’s products or services and keep up to date with changes.
• Direct requests and unresolved issues to the designated resource.
• Respond to inquiries, comments, complaints and actions taken.
• Deal with day-to-day operational matters.
• Improve efficiency and ensure quality delivery of healthcare services to patients.
• Be able to cover for administrative staff on leave or off sick if need be.

Clinical Duties:

• Assist in the delivery of all aspects of nursing care to patients based on research, knowledge and experience in order to maintain and raise standards of care.
• Provide a visible, accessible and authoritative presence, establishing innovative and professional leadership which inspires, motivates and empowers nurses.
• Ensure patient care is delivered in accordance with established policies and protocols and to the agreed standard.
• Have a working knowledge of Health and Safety regulations and emergency clinical procedures, ensuring that appropriate action is taken in response to an emergency.
• Assist in securing the safe custody and administration of drugs in accordance with established procedure and law.
• Ensure the safe custody of patient’s valuables and property.
• Assist in leading and promoting the adherence of infection control policies and procedures
• Ensure the working environment is clean and fit for purpose.
• Must be conversant with current emergency resuscitation techniques.
• Ensure adequate and appropriate patient and nursing documentation and records are maintained (written and electronic).
• Direct optimal utilization of patient flow (bed capacity) within the hospital.
• Expediting patient discharge (as appropriate), ensuring appropriate planning and proactive measures are taken.
• Ensure that patient’s feedback is encouraged, heard, responded to and acted upon (satisfaction survey, Friends and Family Test, informal feedback etc.).

Qualifications

• A Diploma in Nursing is required for this role.
• A Bachelor’s Degree in nursing is an added advantage
• Minimum of 5 years working experience as a nursing matron in a multiple bedded large hospital with immense pressure with a minimum of 2 years in an administrative role.

Skills and Competencies:

• Strong oral and written communication skills
• Team Building.
• Ability to Multitask.
• Ability to Work under pressure
• Planning and Coordination.
• Time Management.

Computer Savvy Skills:

• Must be an intermediate level user of Microsoft office suite {Word, Excel and PowerPoint).

Core Values:

• Accountability
• Resourcefulness
• Ethics
• Flexibility
• Respectful Engagement
• Empathy

Application Closing Date
15th August, 2021.