E-Commerce Manager at Smart Partners Consulting Limited (SPCL)

Smart Partners Consulting Limited (SPCL) is an indigenous consulting firm poised on the business model of collaboration to provide professional services of Human Resources and Business Strategy to different companies in various sectors of Nigeria’s economy. It was incorporated in July 2013. Our idea of collaboration and partnership involves the synergy of tested experts in the market place to research, identify and proffer solutions to the ever dynamic needs of our Clients.

We are recruiting to fill the position below:

Job Title: E-Commerce Manager

Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

• We are looking for a highly coordinated E-Commerce Manager to oversee the development and utility of our company's income-generating sites.
• The E-Commerce Manager will be required to conduct research on effective website layouts and features, advise on evidence-based and experimental changes to our platforms, and monitor the effectiveness of strategies by inspecting standardized metrics.
• In so doing, you should lead teams of staff, ensuring that you are available to furnish pertinent individuals with practical guidance, as required.

Responsibilities

• Devising strategies that harness sales-related insights, prevailing standards, and novel developments to encourage sales in our online store.
• Creating frameworks that transform our social media sites into highly profitable platforms.
• Analyzing traffic to inform website maintenance and the effectiveness of marketing strategies.
• Managing and supervising the e-Commerce division effectively.
• Offering suggestions for website development and designing.
• Conducting thorough research about new developments in the e-Commerce sector.
• Coordinating and keeping the senior management abreast of all operations.
• Preparing and assigning work schedules.
• Ensuring completion of tasks and company targets.
• Developing marketing strategies and reviewing sales performance on a timely basis.
• Approaching and collaborating with Content Creatorto generate online traffic.
• Using effective SEO/SEM techniques to maximize search engine traffic
• Reviewing any legal e-Commerce marketing procedures.
• Creating performance reports on a monthly basis.
• Driving the sales performance of the e-Commerce platform.
• Providing insights on customer shopping trends to support assortment selection and identify assortment gaps.
• Ensuring good customer service by addressing and ensuring the timely resolution of customer issues or comments.
• Working closely with demand planning and warehousing teams in order to ensure smooth order fulfillment.
• Providing analysis and reporting on metrics such as weekly/monthly sales by department, new product sell-through and offer code performance.
• Track product imagery, copy and stock availability to ensure products are posted live on the website as soon as available in the warehouse.
• Collaborate with the design team to upload content to the site Test and ensure that all the allocated merchandise is live on the site and functional at all times.

Requirements

• Degree in Marketing Management, Business, Information Systems or similar.
• 10 years work experience as an eCommerce Manager, Sales Manger.
• Must be able to lead the digital marketing staff.
• Extensive knowledge in digital marketing and an experience in it is a plus.
• Sound knowledge of prevailing procedures and techniques in e-commerce.
• Unmatched supervision, research, and troubleshooting skills.
• Ability to tackle the demands of ever-evolving technological implements with ease.
• Must be knowledgeable about relevant trends and innovations in e-commerce.
• Must be good user of SEO/SEM and other marketing tools.
• Strong analytical and problem-solving skills.
• Basic understanding of eCommerce industry trends and procedures.
• You have a high level of attention to detail including proven ability to manage multiple, competing priorities simultaneously.
• Must be a creative and strategic thinker with a strong customer orientation.
• Must be able to strongly drive retail store e-commerce platform
• Must be ready to resume immediately.

Salary
Attractive.

Application Closing Date
Not Specified.