HR Manager at the International Rescue Committee (IRC)

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.

We are recruiting to fill the position below:

Job Title: HR Manager

Requisition ID: req19403
Location: Maiduguri, Borno
Sector: Human Resources
Employment Category: Fixed-Term
Employment Type: Full-Time
Open to Expatriates: No

Job Overview / Summary

• The HR Manager manages a team of HR staff based in Borno and Yobe states to ensure high quality and efficient HR business partnership.
• The HR Manager reports directly to the HR Lead and Sr. HR/Admin Manager.
• The HR Manager will support the HR lead to adapt and implement Global HR initiatives and practices and serve as an advisor to maximize staffing resources and performance, promote a positive organizational culture, minimize risk and ensure economy and efficiency of work processes.

Major Responsibilities
HR Leadership & Management:

• In collaboration with the Senior Recruitment Officers, analyze Maiduguri approach to attracting, developing, inspiring and retaining the right people with the right skills and make recommendations and implement short-term solutions to improve recruitment time to fill and quality.
• Conduct monthly and quarterly HR metrics and analysis to inform HR Lead decision-making.
• Review job position requests and submit to HR Lead with accurate form, job descriptions and make recommendations, ensuring accuracy, consistency and use of IRC JD and salary benchmarking.
• Manage benefit plans and communicate updates and conduct information campaigns for national staff.
• Oversee HR-related administrative duties and ensure compliance with existing legal and governmental reporting requirements. Ensure all legal obligations are fulfilled.
• Manage employee relations issues and conflicts with professional grace with the aim of empowering employees and supervisors to have the tools and resources necessary to resolve conflicts with mutual respect.
• Escalate code of conduct issues with HR Lead investigations and ensure issues are resolved and appropriate follow-up is carried out, in collaboration with the Ethics and Compliance Unit.
• Act as impartial mediator in disciplinary procedures and ensure it is administered in an equitable and fair manner and meets all legal and labor regulations and requirements.
• Lead exit management procedure to ensure seamless and positive transition for departing employees; apply learning gained from exit interviews.
• Implement IRC Way Training on Quarterly basis for All Field Program staff.
• Carry-out daily HR-related administrative duties such as updating contracts, generating employee reports and executing compliance-related activities with all existing legal and government reporting requirements
• Other duties assigned by supervisor

Staff Performance Management and Development:

• Coach, train, and mentor staff with the aim of strengthening their technical capacity, exchanging knowledge within the team and providing professional development and guidance.
• Provide constructive feedback and counsel on appropriate career paths and professional development.
• Promote and monitor staff care and well-being; approve and manage all leave requests to ensure adequate coverage.
• Support HR Lead to continue to pursue nationalization of senior and management positions.
• Conduct online learning campaigns to tangibly increase the percentage of staff benefiting from e-Cornell and LINGOs courses.

Communications:

• Communicate frequently and regularly on HR changes, initiatives, programs and offerings.
• Model and encourage active practice of the principles of the “IRC Way – Global Standards for Professional Conduct” throughout the country program.
• Maintain a healthy and empowering office environment that encourages open, honest and productive communication among IRC staff.

Key Working Relationships

• Position Reports to:  HR Coordinator
• Position directly supervises: HR and Admin officers, Payroll officer

Other Internal and/or External Contacts:

• Internal: Sector leads
• External: INGOs/NGOs

Qualifications
Requirements:

• The requirements should establish a baseline (minimum) for educational background, previous work experience, professional knowledge or certification, specific skills and strengths and any other skill necessary to perform the essential functions of the job. 

Education:

• Bachelor’s Degree preferably in HR required. Master’s University Degree is a plus.

Work Experience:

• Minimum of 5 years, preferably 3 years as an HR generalist, including recruitment, performance management, compensation, training and development and HR Administration.
• Minimum 2 years staff management experience in a fast-paced environment.
• At least 2 years of experience with an international organization or international experience.

Demonstrated Skills and Competencies:

• A commitment to IRC’s mission and vision.
• Knowledge and experience with payroll, benefits administration, compensation benchmarking and utilizing HR metrics to inform decision-making.
• Strong training and development skills; experience conducting Training of the Trainer.
• Experience and knowledge of recruitment process and practice, including marketing and branding.
• Proven ability to plan long-term, organize priorities and work under administrative and programmatic pressures with detail orientation and professional grace.
• Proven sense of professional discretion, integrity, and ability to manage complex HR situations diplomatically and to effective resolution.
• Excellent management, interpersonal and negotiation skills and a demonstrated ability to promote harmonious/cohesive teamwork, in a cross-cultural context.
• Ability to demonstrate a supportive and consultative approach with direct reports and staff at senior and junior levels.
• Very strong proficiency in MS Word, Excel, Outlook and PowerPoint is required.
• Working knowledge of Nigeria labor law.

Language Skills:

• English fluency required.

Certificates or Licenses:

• CIPM membership is desirable.

Working Environment:

• Describe the work environment of the office (“Standard office work environment” will be applicable for most jobs in the U.S.) and if applicable, the housing.   For example, internet connections, electricity, amenities, group housing, etc.  Include travel requirements.

Application Closing Date
Not Specified.