Customer Care Officer at Next Gear Group

Next Gear Group is a Nigerian real estate company having its headquarters in Abuja, Nigeria. The company comprises five subsidiaries; Next Gear Resources, Next Gear Homes, Next Gear Facility Managers, Next Gear Project Support and Watch My Property Concepts. Our mission is to provide affordable housing using the strictest quality while providing essential services to manage and maintain various types of buildings both for corporate and individual clients. We are always available to meet your real estate needs!

We are recruiting to fill the position below:

Job Title: Customer Care Officer

Location: Guzape, Abuja (FCT)
Employment Type: Full-time

Job Description

• Drive direct sales to the company via marketing of company lands and properties, also promoting the companies goals and objectives.
• Attend to office needs, walk-in clients, customer complaints, client requests, phone calls, emails, and requests from other communications channels.
• Ensure customer retention and satisfaction.
• Provide cooperative sales and marketing to organizations, firms, churches, government agencies, and other related bodies as directed by the management.
• Contact prospective clients on new offers that directly match their interests.
• Involve fully in the visiting of sites and also taking of customers to sites.
• Ensure proper documentation of sales and marketing reports.
• Ensure effective and efficient interpersonal communication with customers.
• Ensure that monthly sales targets are met on or before the end of each month.
• Carry out all other office duties as directed by the management.
• Provide buyers with details of properties/lands that fit their requirements in terms of price, size, and location.

Requirements

• The minimum educational qualification is HND / B.Sc
• Applicants must know how to drive.

Application Closing Date
31st October, 2021.