Sales Associate / Customer Service Representative at Standard Bearers School (SBS)

Standard Bearers School (SBS) was designed to be a home away from home, where children receive valuable lessons of life and not just to be educated.

SBS is also a faith-based school, meaning that it is a Christian school. We are not seeking to convert any child rather impact the values of a Christian lifestyle that will impart values like humility, gentleness, contentment, etc.

We are recruiting to fill the position below:

Job Title: Sales Associate / Customer Service Representative

Location: Lekki, Lagos
Employment Type: Full-time

Job Description

• The role requires a professional level of productivity in analyzing the applications of prospective students based on standard admission policies of SBS, generating possible sales leads, and converting prospects to full clients.
• Providing clarifications to students' and parents' queries in a timely and professional manner.

Job Responsibilities (CSR)

• Accept and filter students’ applications.
• Weekly submission of students’ enrollment report.
• Assess applications according to SBS’ eligibility criteria.
• Provide assistance with recruitment activities, student interviews, admission publications, and information sessions.
• Follow-up with students for any inquiries through direct meetings, conferencing, live chat, phone calls, and emails.
• Maintaining a positive, empathetic, and professional attitude toward visitors and clients at all times.
• Responding promptly to parents' and students’ inquiries.
• Referring prospective students to specific program directors for additional information (when needed)

Job Responsibilities (Sales Associate)

• Effectively market the school and its programs to prospective parents.
• Develop and execute new marketing strategies.
• Work collaboratively with the admissions officer.
• Participate in all recruitment events, open houses, school fairs, information sessions, exhibitions, school visits, and off-campus events.
• Assist with the overseeing of daily activities of the department.
• Organize and attend marking activities to raise brand awareness.
• Prepare content for all SBS’ social media platforms.
• Follow and achieve the department’s sales goals on a monthly, quarterly, and yearly basis.

Requirements

• Candidates should  a Bachelor's Degree, HND qualification with 2 - 5 years work experience.
• Able to multitask, prioritize, and manage time efficiently.
• Excellent verbal and written communication skills.
• Creative problem solver who thrives when presented with a challenge.
• Able to analyze problems and strategize for better solutions.
• Flexible and able to multitask on several different aspects of a project or on multiple projects.
• Ability to take initiative on the job.
• Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).
• In-depth understanding of sales and marketing preferably in the educational sector

Application Closing Date
23rd August, 2021.