Waitress at a Full-fledged Human Resource Solution Provider - NENnetworks

NENnetworks - Our client, a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, is recruiting to fill the position below:

Job Title: Waitress

Location: Ajah, Lagos
Employment Type: Full-time
Industry: Hospitality

Responsibilities

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Prepare tables by setting up linens, silverware and glasses
• Inform customers about the day’s specials
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
• Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area
• Deliver checks and collect bill payments
• Carry dirty plates, glasses and silverware to kitchen for cleaning
• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
• Follow all relevant health department regulations
• Provide excellent customer service to guests

Requirements

• B.Sc Degree / HND
• Minimum of 3 years work experience as a Waiter or Waitress in a 3-star luxury hotel
• Hands-on experience with cash register and ordering information system
• Attentiveness and patience for customers
• Excellent presentation skills
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills
• Team spirit.

Application Closing Date
30th September, 2021.