Front Desk / Sales Representative at HR On Wheels

HR-on-Wheels - Our client in the Retail Industry seeks to hire result-oriented, smart, energetic, young and vibrant qualified candidate to fill the position below:

Job Title: Front Desk / Sales Representative

Location: Lagos Island, Lagos
Employment Type: Full-time

Job Summary

• As a Front Desk / sales representative, you will be responsible for different receptionist and clerical duties.
• You will also be responsible for using your knowledge of company products or services to connect with customers and generate sales for the organization.
• As the front-line-employee, your role will be extremely important for improving customer experience and satisfaction.

Duties and Responsibilities

• Maintain files and records so they remain updated and easily accessible
• Greet, communicate with and welcome guests
• Answer all the customers' requests and address their complaints
• Answer all incoming calls, redirect them when needed
• Receive letters, packages and send them to the appropriate destination
• Prepare and manage outgoing mails
• Check, sort and forward emails
• Monitor office supplies
• To process supply orders when needed
• Monitor and update records and files
• Monitor and log office expenses and costs
• Be knowledgeable about every product and excellently emphasize the features of products to highlight how they solve customer problems.
• Answer questions about the products
• Maintain contact list and follow up with customer’s requests.

Requirements and Qualifications

• B.Sc / HND in related field
• Minimum of 2 years of experience as Front Desk or Sales Representative or similar role
• Hands on experience with office tools and processes
• In-depth knowledge of office management and bookkeeping
• Excellent knowledge of MS Office
• Sense of ownership and pride in your performance and its impact on company’s success
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• Customer-oriented mindset
• Amiable and cheerful towards potential and existing customers
• Young and Vibrant
• Preferably female for gender balance.

Salary
N60,000 monthly.

Application Closing Date
20th August, 2021.