Customer Service Officer at EyeMasters Nigeria - NENnetworks

NENnetworks - Our client, EyeMasters Nigeria, a renowned eye clinic in Lekki Lagos is known for professional eye clinic services in Nigeria.

 They are recruiting to fill the position below:

Job Title: Customer Service Officer

Location: Lekki, Lagos
Employment Type: Full-time

Job Overview

• Undertake administration duties such as accurately recording and making calls, word processing, filing, faxing and others.
• Manage postage of outgoing mail
• Carry out procedures to computer systems and client records
• Maintain client confidentiality at all times
• Maintain office equipment including services calls
• Warmly welcome clients and other visitors, determining their needs and ensuring that these are met in an efficient and friendly manner
• Promptly attend to incoming telephone calls, forward calls to appropriate staff members, and accurately record and distribute messages when required staff members are unavailable
• Ensure all communications, both internally and externally, are handled in a timely and professional manner.

Requirements

• A Degree with a minimum of 2 years work experience.
• Must live around Lekki, Victoria Island environs.
• Broad base of general clerical/secretarial skills, including filing, phone/front desk reception, and so forth.
• Outstanding customer service skills, including professionalism, ‘people’ skills, and the maintenance of confidentiality.
• Good basic administrative and organizational skills.
• Experience in organizing and maintaining moderately complex filing and records systems.
• Good reading, spelling/grammar and general writing and math skills.

Salary
N50,000 monthly

Application Closing Date
30th September, 2021.