Reservation Supervisor at JohnWood Hotel by Bolton

JohnWood Hotel (by Bolton) is a new five-star luxury hotel situated in the heart of Abuja, Nigeria. At JohnWood Hotel, we are on a mission to create remarkable experiences for our guests by offering first-class hospitality services blended with elegance.

We strive to offer the highest standard of service and provide our staff with an engaging environment that inspires creativity and freedom to deliver services beyond the expectations of our guests and at the same attain job satisfaction. We seek extraordinary team players and staffers who are hungry to build exceptional careers in the hospitality industry.

We seek candidates who are hungry to build exceptional careers for themselves to join our team in the position below:

Job Title: Reservation Supervisor

Location: Abuja (FCT)
Employment Type: Full-time

Job Summary

• He or She primarily supervises the reservation functions for the hotel ensuring all reservations are processed in a pleasant, professional and efficient manner. Manages and coordinates activities of reservation team members providing reservations and customer services skills.
• Achieving customer satisfaction and room revenue goals while taking guests through the booking process. Assist the front office manager with budgeting, fore casting, and hiring, retaining and developing reservations and customer service employees.

Minimum Qualifications

• At least (2) years experience in a similar role.
• Bachelor's Degree or Diploma in Hotel Management and Tourism, International Relations or any related discipline.

Application Closing Date
30th September, 2021.

Method of Application
Interested and qualified candidates should send their CV, Application Letter and Passport Photograph to: [email protected] using the Job Title as the subject of the email.