Customer Service Officer at a Dry-Cleaning Company - Don Quester Consulting

Don Quester Consulting - Our client, a Dry-Cleaning Company, is recruiting to fill the position below:

Job Title: Customer Service Officer

Location: Lekki, Lagos
Employment Type: Full-time

Job Specification

• Establish, develop and maintain positive business and customer relationships.
• Ability to welcome customers warmly in person or via telephone and ascertain problem or reason for calling and also reach out to customers and verify account information.
• Ability to tag clothes with the customer’s name and order number and come up with ways to improve service.
• Ability to receive and diligently check garments thoroughly for defects before delivery.
• Ability to sell products and services and assist.
• Ability to gather customer information, take payment information and other pertinent information and reconcile accounts at the close of business.
• Other assigned duties.

Requirements

• A minimum of OND with at least 1 year experience in similar position.
• Ability to utilize computer technology is Important. Should reside on around Lekki -Ajah axis.

Application Closing Date
30th September, 2021.