NSMC Engineer (Data & Internet) at MTN Nigeria

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

MTN Nigeria is recruiting to fill the position of:

Job Title : NSMC Engineer (Data & Internet)

Location: Lagos

Job Description

• Monitor performance of all ATM core devices i.e. Stingers (DSLAM), PSAX and generate weekly report on them.
• Monitor traffic utilization on Core ATM pipes on the ATM Network.
• Troubleshoot, control and resolve all network and customer related faults on a daily basis.
• Perform real time monitoring of all CPE devices (Copper DSL and Fiber Modems) on the network.
• Monitor, analyze and provide information on traffic utilization on CPEs to customers.
• Monitor and acknowledge all alarms from all ATM Core equipment and CPEs.
• Configure new VCs on ATM devices for new installation on the ATM Network.
• Administer new internet and monitor activities of clients on the Radius Authentication Server.
• Improve network quality by proper monitoring of all ATM network elements on a real time basis.
• Relate with Customer Support Engineers as regards new installations and clients connection on ports.
• Manage interfaces (ports) on the ATM (DSLAM) Stinger device.
• Escalate all unresolved faults of Internet and Data Services to Customer Support Engineers and NMC Data/Internet Co-ordinator.
• Ensure proper bandwidth allocation procedures in order to achieve optimal bandwidth utilization on the overall ATM network.
• Administer pipes to the satellite network through the Fiber Equipment.
• Ensure faults are logged in to determine network stability and recommend action steps to be taken to improve network quality.
• Provide ideas and feedback on software tools, procedures and improvements to NMC functionality of Data/Internet operations.
• Ensure proper monitoring and implementation of all network changes according to the organisation process and procedures.
• Provide regular updates on MTNN performance and other network issues to the management, call centres, sales and distribution, marketing and other relevant departments in .the organization.
• Ensure real time performance monitoring of all network elements.
• Act as interface and provide access reference number to MTN Contractors, Field Engineers, Operational Maintenance Centre Engineers and other GSM/PTOs Companies for planned work, change request and access to all MTN location.
• Convey all faulty devices and hardware to the field support engineers for replacement.

Job condition

• Normal MTNN working conditions
• May be required to work extended hours
• Regular shift work.
• On standby 24/7 throughout the year

Experience & Training
Experience:

• At least 4 years hands-on experience in Cisco Networking experience current, telecommunications or a related field.
• Experience in Alcatel Lucent equipments
• Knowledge of Cisco router Proficient

Training:

• Operational Maintenance
• Network Management,
• Minimum qualification BSc

Application Closing Date
26th August, 2014

How to Apply
Interested candidates should
Click here to apply