Operations Manager at Nola Travels & Tours Limited

Nola Travels & Tours is an establishment with the sole purpose of getting you to your destination abroad, hassle free and as quick as possible.

We are recruiting to fill the position below:

Job Title: Operations Manager

Location: Lekki Phase 1, Lagos
Employment Type: Full-time

Overview

• We are looking for a professional Operations Manager to coordinate and oversee our organization’s operations.
• The Operations Manager role is mainly to implement the right processes and practices across the organization.
• The specific duties of an Operations Manager include formulating strategy, improving performance, procuring material and resources and securing compliance.
• You should be ready to mentor your team members, find ways to increase the quality of customer service and implement best practices across all levels.
• Ultimately, we’ll trust you to help us remain compliant, efficient and profitable during the course of business.

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

Requirements

• Degree in Business, Operations Management or related field.
• Proven work experience as Operations Manager in the travel/tour industry
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills.

Application Closing Date
30th September, 2021.