Administrative Assistant (Technical) at Willers Solutions Limited

Willers Solutions Limited is a fast paced business management solutions firm with an array of value offerings to Corporate organisations. We work in all major sectors of the economy engaging highly trained and sector-experienced Consultants. Willers Solutions Limited is an indigenous firm with cutting edge value proposition geared towards value maximisation.

We are recruiting to fill the position below:

Job Title: Administrative Assistant (Technical)

Location: Ikeja, Lagos

Job Description

• The administrative assistant, will help manage and coordinate the affairs of the aftersales department together with the Head, Aftersales.
• While the Head, Aftersales coordinates operations, the administrative assistant organizes technical team compliance to standard operating procedures and liaises with customers to ensure efficiency in the team.

Responsibilities

• Be the first point of access to customers by receiving customer requests/complaints through the aftersales email or phone calls.
• Organize and coordinate technician’s schedules with the approval of the Head, Aftersales
• Handle and approve travel arrangements, departmental procurements, maintenance of gadgets and other admin related functions in the department.
• Liaise with the company’s administrative officer to communicate and implement company policies in the admin department.
• Review reports and invoices from the technician
• Work in collaboration with the customer service department to achieve synergy and ensure efficiency in operations.

Qualifications

• ND, HND / B.Sc qualification.
• 1-2 years’ experience in Admin/Customer Service role
• Strong interpersonal communication skills
• Experience with using office suites as well as google suites
• Technical experience is an added advantage.

Application Closing Date
30th October, 2021.