ICT / Admin Support Officer at Northstan

Northstan is a reputable oil and gas company situated at Ibeju-Lekki, Lekki-Epe Expressway, Lagos in Nigeria. We have subsidiaries in Real Estate & Property Development, Power Generation, Renewable Energy & Agriculture companies.

We are recruiting to fill the position below:

Job Title: ICT / Admin Support Officer

Location: Lekki, Lagos
Employment Type: Full-time

Responsibilities

• When not supporting the ICT team, you will offer efficient and effective provision of administrative, technical and clerical support to the office of the Chairman / Managing Director.
• Conduct of necessary researches for the office of the Chairman / Managing Director in support of contract / project development.
• Proficient in maintenance of websites and management of online sites for commercial purposes.
• Proactively support the company’s cloud service management and website functionality for improved results and improved client services.
• Install, maintain, and troubleshoot printers / copiers, PCs as well as manage toner requests and related IT devices.
• Install, troubleshoot, repair, update and maintain workstations and laptops, PCs.
• Configure and deploy new and refurbished workstations, laptops / PCs and peripheral equipment.
• Equipment removal / disposal of non-functional equipment.
• Software Track license and support contracts to include notification of renewal timeframe to management.
• Assure that all software is licensed and keep record of licenses, revalidation, etc.
• Proactively schedule software upgrades and patching, including repairs and preventive maintenance schedules.
• Install, maintain, troubleshoot, and update operating systems and user applications.
• Provide software and system troubleshooting and support.
• Support existing/new server/s and administer access rights for all users in the office.
• Install, maintain, troubleshoot, and repair cabled, wireless and other network infrastructure.
• Monitor network to ensure network functionality and availability to all system users.
• Network, inform and train users and management in how to adhere to global and local security ICT.
• Maintain local and server based anti-virus software.
• Security-in case of virus infection clean out affected equipment.
• Policies / ICT SOPs, troubleshoot, and repair user accounts and email accounts, assist in resetting passwords.
• Request and setup new user accounts and email accounts.
• Handle the relocation of computer equipment as a result of office or personnel changes.
• Test new equipment and applications and provide thorough feedback.
• Potential vendors, making recommendations for product purchases and evaluating bids.Work with vendors and vendor supplied systems to track service requests through to completion.
• Work with ISP and other outside vendors to ensure dependable operations.
• Request and evaluate services with vendors and service providers.
• Work directly with vendors to schedule repairs and maintenance.
• Create and maintain inventory, which may include hardware, software and various items.
• Monitor and report ICT expenses.
• Maintaining documentation of processes, procedures, and troubleshooting guides.
• Keep ICT equipment, storage area and work area clean and organized, systems and support needs.

Qualification, Education, Experience and Attributes

• HND / B.Sc / M.Eng Degree.
• Minimum of 3 years ICT support experience.
• Candidate should have project management experience.
• Experience in project management is a plus.
• Demonstrated knowledge of and passion for continual improvement.
• Applicants should note that they will be working in the Ibeju-Lekki, Lagos area.

Salary
N70,000 - N90,000 Monthly.

Application Closing Date
31st December, 2021.