Team Member, Web Payments at United Bank for Africa Plc (UBA)

United Bank for Africa Plc (UBA) is one of Africa's leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria UBA has grown to become a pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.

We are recruiting to fill the position below:

Job Title: Team Member, Web Payments

Location: Nigeria

Job Objective

• To perform and manage the business of WEB Services across the group in terms of product development, support business objectives and sales activities in order to meet budget. 
•  Have oversight of WEB operations as it affects customer experience. E.g. (Timely management of Chargeback disputes, Settlement/Reconciliation).

Roles & Responsibilities
Product Development & Support:

• Manage WEB integration and Product rollouts.
• Coordinate with card schemes on Fintech /Aggregator Integrations.
• Ensure risk & control procedures applies to all Web Merchant Onboarding.
• Ensure fraud rates and dispute are below card scheme threshold levels.
• Develop WEB that will support the country businesses.
• Conduct regular training to digital officers on WEB Business and Risk Mg

Product Profitability, Acquisition and Usage Drive:

• Ensure WEB Business is profitable.
• Ensure 100% activity ratio.
• Optimize all supporting infrastructure for the best customer experience.

Market Intelligence and Project Execution:

• Continuously monitor UBA performance against other banks across the countries.
• Ensure UBA is number 1 or 2 in every country.
• Timely execution of all projects on products, from Audit, control and other governing departments.
• Continuous execution of innovative products and services.

Risk and Compliance:

• Identify possible and emerging risks and mitigate them.
• Ensure regulatory compliance.
• Ensure compliance to group policies and guidelines in terms of new products approval.

Candidate's Profile

• Candidate should have at least, a Bachelors Degree.
• Our ideal candidate should have about 3 years working experience in managing web services preferably in the banking sector.

Knowledge Required:

• Knowledge of CBN’s policies and the business environment
• Good knowledge of financial analysis/integration.
• Business Development
• Negotiation skills
• Marketing and Selling
• Project management
• Relationsh

Skills Required:

• Good knowledge of Banking operations, policies and procedures.
• Knowledge of CBN’s policies and the business environment
• Good knowledge of financial analysis/integration.
• Business Development
• Negotiation skills
• Marketing and Selling
• Project management
• Relationship building
• Service level management
• Product Development
• Good knowledge of Banking operations, policies and procedures. 
• Knowledge of CBN’s policies and the business environment 
• Good knowledge of financial analysis/integration

Application Closing Date
7th October, 2021.