Head, Production at Electronic Payplus Limited

Electronic PayPlus Limited is a foremost electronic payment company with years of experience in the industry. We are a card-based solutions provider primarily focused on providing total payment solutions to the banking industry and other payment institutions. We offer a wide variety of plastic cards from the simplest PVC to the most sophisticated smart contact and contactless cards.

We are recruiting to fill the position below:

Job Title: Head, Production

Location: Ibeju-Lekki, Lagos
Employment Type: Full-time

Responsibilities

• Manage and direct the operations of the manufacturing and production department efficiently and effectively. The Operations includes: card manufacturing, milling and embedding, personalization mailing and fulfilment
• Liaise with foreign technical partners for new implementation and support –related matters.
• Upgrade of the manufacturing and personalization solutions to handle any EMV card personalization as may be required.
• Regular knowledge transfer and training of the production staff on all the production activities and processes.
• Liaise with the card association companies (Interswitch , MasterCard and VISA) to resolve issues relating to production as may be required from time to time .
• Prepare a daily production plan and send to the MD and IAC.
• Prepare the monthly overtime schedule of production staff and forward to HR by the 18th day of each month.
• Regular monitoring of clients stock of cards, manufacturing and PERSO consumables in the vault; and liaising with clients and Admin department for replenishment before the cards are completely used up.
• Ensure technical trainings are conducted for the department twice a month to eliminate any skill gap within the department.
• Resolve all issues relating to production with the banks; ensuring the delivery of high quality services to customers that will attract a repeat business.
• Manage all the production software licenses and ensure prompt annual renewal by the IT department.
• Constant technology research and development.
• Full compliance with the Standard Operating Procedures and Information Security Policy.
• To observe and obey the clear desk policy.
• To uphold the rule of non-disclosure and confidentiality of information.
• To ensure wastes are shredded accordingly.
• To maintain the password rules.
• To ensure that proper records of business activities are kept and backup of business files are done regularly.
• To adhere and comply with all ISP rules as stated therein.

Qualification / Experience

• University Graduate or its equivalent and above
• Most have worked in a similar role at least 5 years.

Key Skills and Competencies:

• Confidence
• Excellent technical skills
• Organisational skills
• Planning skills
• Interpersonal skills
• Communication skills
• Problem solving skills
• Teamworking skills
• Attention to details
• Understanding of the code, specification and regulations related to the payment card industry
• IT skills.

Application Closing Date
20th October, 2021.