POS Support Officer at Tribest Corporate Support Limited (5 Openings)

Tribest is a corporate support solutions provider with a comprehensive range of people outsourcing services. We have a diversified team of management, strategy, banking and capacity development experts working together to provide organizations with the best human resource management solutions. With a team that diverse, we are setting new standards of performance and raising the bar in excellent service delivery.

We are recruiting to fill the position below:

Job Title: POS Support Officer

Locations: Kwara, Ogun, Ondo, Osun and Oyo
Employment Type: Full-time

Job Responsibilities

• Takes responsibility for understanding internal and external client requirements and coordination of the fulfilment of those requirements working with other IT service delivery functions where necessary
• Mandate verification
• Generating TID
• Manage scanning policies and procedures.
• Extend the second level of POS Support.
• Diagnose and resolve PC problems from software bugs to hardware malfunctions.
• Automate software restoration and data recovery process.
• Resolve resolutions via emails and calls.
• Ensure completion of task list and problems are attended to in Supervisor’s absence.
• Handle operational functions of polling store data.
• Communicate in a language easily understood by store associates.
• Deal with a retail field, vendors, peers and supervisors.
• Updating the Alert portal with transaction download
• New Refreshed Template/Database update
• Settlement issue resolution
• Support issues (routing error, visa, faulty terminals, etc.)
• Business Office PIN POS (Configure, repairs and dispatch)
• Monitoring (active, inactive, re-map, etc.).

Requirements

• OND / NCE / HND / BSc in any field
• 0 - 2 years of work experience.
• Must not be more than 27 years old
• Exceptional time management, communication, and customer service skills.
• High level of accountability, efficiency, and accuracy.
• Good knowledge of MS Office especially Excel and Word
• Strong communication and interpersonal skills
• High level of accountability, and accuracy.

Salary

• N70,000 - N80,000 Monthly. 

Application Closing Date
18th October, 2021.