Ticketing and Reservation Officer at a Travel Agency - Fhon Consulting

FHON Consulting - Our client, a Travel Agency, is recruiting to fill the position below:

Job Title: Ticketing and Reservation Officer

Location: Lekki, Lagos
Employment Type: Full-time

Job Description

• Make Reservations / Bookings for Customers, Issuing flight tickets:
• Make Ticket Booking, Quote Fare, and send directly to Customers or as directed.
• Arrange Reservations and Routing for Passengers at Request or as directed.
• Inform Clients of Essential Travel Information, such as Travel Times.
• Answering questions regarding dates, prices, and availability of flights.
• Helping passengers and customers with inquiries regarding changes or cancellations; and promoting special offers.
• Using computer reservations systems to check availability.
• Determines whether space is available on Travel Dates requested by the Customer.
• Educate and Enlighten Customer on the New and Existing Products of the Company.
• Follow up on Enquiries and Convert it to Sales.
• Keep Informed of Business Changes that affect the Ticketing Area.
• Sell travel products.

Requirements

• Minimum of an HND qualification.
• Proficiency in the use of any two of the 3 GDS is a must especially Amadeus
• Minimum of 1 year ticketing experience
• Strong Analytical skills
• Certification in Travels and Tourism is an added advantage
• Excellent written and verbal communication skills.
• A positive attitude and a growth mindset.
• Proximity to Lekki is a plus.

Salary
N60,000 - N70,000 Monthly.

Application Closing Date
27th October, 2021.