Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis. We started operations in 2002 as a transaction switching and electronic payments processing, and have progressively evolved into an integrated payment services company, building and managing payment infrastructure as well as delivering innovative payment products and transactional services throughout the African continent. At Interswitch, we offer unique career opportunities for individuals capable of playing key roles and adding value in an innovative and fun environment.
To support business growth by coordinating the monitoring of trends and current data to develop initiatives to the highest standard to prevent and address challenges in the health space.
Responsibilities
Executes on the delivery of eCLAT Corporate Strategy “How to Win” initiatives in the marketplace
Provide visionary leadership across all stakeholder groups (Internal & External stakeholders groups and regulators)
Provide leadership to achieve the business objectives for Public Health in eCLAT
Develops and drives implementation of policies, procedures, and standards to support the delivery of high-quality service to customers
Formulate and improve the standard operating procedures for the monitoring activities of health facilities
Implement strategies that ensure customer's (government) requirements on public health engagements are professionally delivered while ensuring other stakeholders enjoy happy business relationship with eCLAT
Provide domain expertise and knowledge, and work with the engineering team in the development of the Public Health Monitoring Platform
Identify opportunities for eCLAT to sell other products to stakeholders within the public health space
Leads and directs the project management and implementation teams to deliver customer focused services in line with customer specification
Builds and maintains relationship with key customers to strengthen Interswitch service delivery experience
Reviews update on project activities and ensures implementation is in line with agreed standard and timeline
Manages the expectations of the customer (internal and external) regarding project objectives, deliverables, timeframes, etc by understanding the key business drivers and their prioritisation
Ensures periodic evaluation of service delivery processes and standards, benchmarks them against leading practices, makes recommendations as appropriate and drives compliance
Present information using data visualization techniques
Analyze large amounts of information to reveal trends and patterns
Use data management systems to access specific information as and when required
Identify valuable data sources and automate collection processes
Undertake pre-processing of both structured and unstructured data, in the aim to verify the integrity of data used for analysis
Performs trend analysis on reported problems, document root causes and initiate appropriate improvement solutions
Prepares and submits reports to the CTO and other parties on activities within the group
Perform other public health related tasks that may be assigned by the manager
Requirements
Bachelor's Degree in Public Health or Medical Services
MBA or Master’s Degree in any science related course is desirable
Minimum of 7 years cognate experience acting in similar role
Relevant certifications such as PMP (Project Management Professional), CBAP, Lean Six Sigma