IT Support Engineer at Aiderr Project Services

Aiderr Project Services - We help businesses boost their productivity through integrated support services. We have strategically located offices around the world which ensure we provide tailored services and respond to customers needs on a timely basis.

Our customers look to us for the operations and maintenance services that help their businesses run smoothly. To ensure successful customer and supplier relationships, we focus on the following key areas: Commitment. We have built quality processes based on ISO 9001:2015 and are constantly looking for ways to improve our processes.

We are recruiting to fill the position below:

Job Title: IT Support Engineer

Location: Marina, Lagos
Employment Type: Contract

Requirements
Academic:

• BSc in Information Technology or Computer Science is preferred

Years of Experience:

• 4 years of experience as an IT Technical support engineer, Desktop support or IT Help Desk technician in the oil and gas sector.

Professional Certifications:

• Certification (CompTIA Network+, CompTIA Security+ etc.) is an additional advantage
• MCP or Cisco certification will be an added advantage.

Job Knowledge/Experience:

• Hands-on experience with Windows/Linux/Mac OS environments
• Proficient in using MS Office Suites and Office 365 collaboration tools.
• Excellent understanding of computer systems, mobile devices and other tech products.
• Ability to diagnose and troubleshoot basic technical issues.
• Ability to use remote desktop applications to offer support. • Experience in network management and help desk support is required
• Solid knowledge of IT systems and applications
• Experience in at least four core technical disciplines (e.g. structured development and Quality Assurance (QA) methodologies, networking, Operating Systems (OS), etc.) at a ‘hands-on’ level is essential

Competencies:

• Excellent problem-solving skills
• Excellent Information Protection (IP) Practices
• Ability to manage IM Tools and Resources:
• Reporting and Analysis
• Technology Management
• Vendor Management
• Technology Road-mapping
• Service Level Management
• Relationship Management.

Application Closing Date
22nd October, 2021.