Data Analyst (Payment Operations Specialist) at Moove

Moove is a technology company that is transforming the way the world thinks about transportation and democratizing vehicle ownership. We are on the front line when it comes to advocating for our vision for urban mobility by empowering lives through providing flexible vehicle access and ownership. Our aim is to be the global market leader in this space by enabling on-demand income opportunities and creating value for our partners!

We are recruiting to fill the position below:

Job Title: Data Analyst (Payment Operations Specialist)

Location: Lagos

About the Role

• Moove is looking for an experienced professional with a strong analytical acumen and an entrepreneurial attitude to be the Data Analyst (Payment Operations Specialist), reporting to the Head of Central Operations.
• As a proven result-driven person, the Data Analyst (Payment Operations Specialist) will be responsible for analyzing business operations and identifying customer needs in order to bring the two closer together.
• In this role, you will dig deep into the seamless operation of all payment platforms so as to make the organization more efficient, effective, and amazing. If you are detail-oriented, you have some big ideas, and an uncanny knack for analytics, this is the role for you!

The Opportunity

• We are looking for a Data Analyst (Payment Operations Specialist) who will manage all payment and data analytical projects, tasks, and deliverables within our Operations team and also be a representative and ambassador for the team across the company as well as to external stakeholders.
• The ideal candidate for the role will be someone who is a Data Analyst and who is knowledgeable in the use of different analytical tools.

What You’ll Be Doing

• Ensure daily operations and driver payments are processed, and all exceptions are handled in a timely manner.
• Owner of driver payments. Ensures payment channels are reconciled and drivers are settled in a timely manner
• Track and Analyze Reports

What You will need for this position

• Bachelor’s Degree in Computer Science, Statistics, Finance, Accounting, Mathematics, Economics or an equivalent combination of education and experience is preferred.
• A minimum of 2 years’ experience.
• Professional certification is an added advantage
• Proven strong problem solving, analytical and technical skills to understand and identify business needs in order to communicate solutions and execute the implementation of solutions.
• Excellent customer service and communication skills
• Operational Skills
• Proficient in the use of SQL, Python, Google Sheets/Microsoft Excel and Data visualization tools.
• Experience in applying technology or automation to solve problems
• Strong Organizational skills, adaptability to frequently changing demands, and ability to appropriately prioritize numerous open projects.
• Self-starter with increasing ability to take ownership and accountability of customer operations.

Who You'll Be Working with:

• Directly reporting to our Head of Central Operations, and closely working with our Operations Team.

About the team

• Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make cities better.
• Moove is strongly committed to diversity within its community.
• The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.

Application Closing Date
28th October, 2021.