Lead ITR Commercial Excellence Manager at General Electric (GE)

GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE’s mission and deliver for our customers.

We are recruiting to fill the position below:

Job Title: Lead ITR Commercial Excellence Manager

Ref No: R3598054
Location: Victoria Island, Lagos
Category: Services

Job Description Summary

• This role will be responsible for maintaining a consolidated ITR sales pipeline with associated analytics, in partnership with the supporting functions. He/she will ensure the standard processes with rigor so that data is shared quickly, is easily understood, and is trusted.

Roles and Responsibilities

• Maintain services opportunity pipeline and associated analytics for pipeline, forecasting and demand planning.
• Maintain the Commercial Bowler Metrics - track and monitor team Key Performance Indices; highlighting and promoting actions for pivoting were necessary
• Work closely with the Operational Excellence Leader to align on improvement efforts across the ITR landscape
• Support Sales Team with tools respect to NEX and Outage Data Accuracy and maintain defects dashboards.
• Drive lean and continuous improvement efforts to advance Commercial Excellence whilst collaborating with the Lean Leader
• Support Sales Team with respect to Outage deep-dive and installed base coverage to anchor opportunities in the space.
• Run and own all reports necessary in respect to Pipeline, Entitlement vs Participation, etc. This includes planning and budgeting activities for the ITR service space.
• Conduct and support Commercial Audits as needed – support with investigation & ultimate resolution of NCRs as needed.
• Drive process rigor - understand and enforce adherence to processes and procedures such as the R Process, ITO Handover Process, POA Signatory Process.
• Co-ordinating of commercial training sessions for the Region
• Active participation in the NEX Design Review Board to improve the NEX Tool as well as UAT & roll-out of other commercial tools
• Support Sales teams to achieve commercial metrics, including but not limited to Commitment, Order and CM

Required Qualifications

• Bachelor's Degree in Sales, Engineering, Business Administration or related field
• 5+ years’ experience in  business operations, sales, sales operations, Finance or quality
• Team oriented – ability to motivate and work well with diverse, cross-functional teams
• Strong analytical & process improvement skills
• Excellent presentation and communication skills

Desired Characteristics:

• Demonstrated ability to analyze and resolve problems. Ability to document, plan and execute programs
• Solution driven with great attention to detail
• Excellent interpersonal & facilitation skills
• Ability to effectively lead in a non-hierarchical, matrix management skills with ability to influence at all levels of the organization
• Ability to leverage understanding of GE's and customer financial drivers/needs to drive solutions.
• Established Project Management Skills

Application Closing Date
Not Specified.