Customer Service Officer at Don Quester Consulting

Don Quester Consulting is a Management Consulting Organization. We offer bespoke interventions focused on significantly improving individual effectiveness and organizational performance. Our customized solutions are focused on helping individuals, organizations and communities realize their potentials and express new possibilities.

We are recruiting to fill the position below:

Job Title: Customer Service Officer

Job Application Code: CSO-004
Location: Ikeja, Lagos
Employment Type: Full-time

Requirements

• A Female Applicant with a minimum of HND and at least 1 year work experience in similar position.
• Ability to utilize computer technology is important

Job Competencies:

• Ability to establish, develop and maintain positive business and customer relationships at all times.
• Ability to welcome customers warmly in person or via telephone and acknowledge complaints and enquiries and resolve them promptly
• Ability to gather customer information, take payment information and other pertinent information and reconcile accounts at the close of business.
• Ability to manage and process orders and requests alongside keeping records of customer interactions, transactions, comments, and complaints.
• Ability to communicate and coordinate with colleagues as necessary.
• Ability to ensure customer satisfaction, provide professional customer support and provide feedback on the efficiency of the customer service process.
• Other assigned duties.

Application Closing Date
28th November, 2021.

How to Apply
Interested and qualified candidates should send their CV to: hiring@donquester.com using the Job Title as the subject of the email.

Note: Only shortlisted candidates would be contacted.