Retail Store Manager / Assistant Store Manager at BrandCo Nigeria Limited

BrandCo's core focus is to identify high-street brands that appeal to the urban African consumer and offer these through world class retail experiences. We take time to understand a brand's offering and how it can be tailored to consumer's shopping habits and preferences in our target markets.

We are recruiting to fill the position below:

Job Title: Retail Store Manager / Assistant Store Manager

Location: Surulere, Lagos
Industry: Retail

Responsibilities

• Oversee the store's daily operations.
• Responsible for the presentation of the store, sales floor, products, signage and displays. 
• Ensure that BrandCo’s policies, procedures and controls are followed. 
• Maintain Visual Merchandising Standards in line with brand standards.
• Train, motivate, encourage, and provide constructive guidance to their teams to achieve effective operations. 
• Ensure high levels of customers satisfaction through excellent service
• Drive sales and team performance in meeting monthly sales targets.
• Ensure that stores are always properly merchandized.
• Ensure the store always remains clean and presentable.
• Ensure that stock control is within BrandCo guidelines. 
• Responsible for ensuring that customer service guidelines and initiatives are in place. 
• Ensure compliance in all areas of customer service, store operations and loss prevention. 
• Report on buying trends, customer needs and preference.
• Deal with customer complaints and grievances or refer them to the Area manager promptly. 

Requirements & Qualifications

• Bachelor's Degree and M.Sc. in Business Management / Administration / Marketing or any related field. 
• Minimum of 3 years related experience in a structured retail environment. 
• Excellent people and managerial skills
• Strong drive, confidence, and enthusiasm 
• Goal-oriented and commercially aware
• Good communication and interpersonal skills
• Excellent organizational skills and ability to prioritize.

Application Closing Date
22nd October, 2021.