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TM, Industial Relations & Work Ethics at United Bank for Africa Plc (UBA)

Posted on Wed 20th Oct, 2021 - --- (0 comments)

United Bank for Africa Plc (UBA) is one of Africa's leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria UBA has grown to become a pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.

We are recruiting to fill the position below:

Job Title: TM, Industial Relations & Work Ethics

Location: Lagos, Nigeria (On-site)
Job type: Full-time

Job Objective(s)

  • To ensure industrial harmony and achieve a disciplinary process that confirms with the basic tenets of justice and enables the bank maintain operational discipline against the backdrop of the policies of the bank.

Disciplinary Process & Consequence Management:

  • Review reports of wrongdoings from different parts of the bank
  • Intermediate where necessary and sanction staff where infraction is established
  • Review reports for Disciplinary Committee and send to the relevant parties
  • Organise logistics for Disciplinary Committee sitting
  • Circulate reports Disciplinary Committee members
  • Help in taking minute of Disciplinary Committee
  • Circulate minute of DC for approval
  • Implement Disciplinary Committee decisions/recommendations
  • Update staff file and units records
  • Disseminate Disciplinary Committee learning points via HR Xfactor.

Industrial Relations:

  • Help in managing ASSBIFI, NUBIFIE and NUP
  • Help in coordinating occasional meetings with the different unions
  • Help in updating ASSBIFI / NUBIFIE on emerging directions of the Bank as it affects the staff
  • Help in reviewing list of active pensioners
  • Help in sending list of active pensioners to ARM for processing of pension payments
  • Liaise with expense management to process ex-gratia pension payment on the pay day of every month.

Active and Ex-staff Issues (Appeal):

  • Receive and review complaints / petitions from active / ex-staff
  • Send an acknowledgement letter to the complainant
  • Review the staff records vis-à-vis complaints/petitions
  • Liaise with responsible officers and units for resolution
  • Seek Management's approval for HCM’s recommendation based on agreed resolution as may be necessary (if required)
  • Advice complainant of the outcome of their complaint /petition
  • Update complaint schedule and staff records.

CBN Returns:

  • Identify and collate staff disengaged from the bank on the grounds of fraud and forgeries
  • Prepare a schedule indicating the data for the period under review.
  • Forward to Chief Inspector for review
  • Forward to Group Head, Human Resources for concurrence
  • Forward to GMD/CEO for sign-off
  • Forward the hard copy of the schedule to Investigations Unit for onward delivery to CBN in compliance with their circular
  • Forward the soft copy of the schedule to regulatory reporting for onward delivery to CBN
  • Save soft copy of the report on the shared folder while copy of the signed report is file.

Sanction Consequence on Payroll / Appraisals:

  • Download list of suspensions bank-wide on monthly basis prior to pay day.
  • Review the list and align with the necessary requirement for payroll input and send to payroll unit for salary payment purpose.
  • Download list of all sanctions bank-wide.
  • Review the list of all sanction downloaded and sent to Performance.
  • Management with applicable appraisal impacts for appraisal purpose on Bi-annually / yearly basis.


  • Receive report from legal department on ex-staff’s statement of claims
  • Review the ex-staff’s records and provide necessary information to legal
  • Make court appearance as witness for the bank on designated court date
  • Get feedback from legal on the final outcome of the case in court
  • Work in conjunction with compensation to advise the total staff benefits where decisions are favourable to the ex-staff and compensations are awarded
  • Forward advised benefits to legal to enable them obtain the necessary management approval
  • Update staff/ex-staff records.

Requirements / Educational Qualification
The ideal candidate must be conversant with the following:

  • Minimum of a First Degree (or its equivalent) in any Social Sciences Discipline.
  • HR best practices
  • In-depth knowledge of the Bank’s HR policies.


  • 1 - 2 years experience in Human Resources Management.

Desired Skills:

  • Customer service
  • Personal effectiveness
  • Interpersonal skills
  • Computer appreciation / data entry (word- processing/Spreadsheet/graphics)
  • Communication (oral & written).

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online


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