Hotel Receptionist at Water Phase Standard Hotel

Water Phase Standard Hotel is a leading firm in the hospitality industry. We are dedicated to ensuring the comfort of our guests. Our luxury accommodation in the heart of Edo State, Benin Cityoffers unparalleled guest services. Water Phase Standard Hotel is superbly placed to cater for guest service requirements; ensuring guest stay is both pleasant & unforgettable, we combine the experience of our team which represents a breadth and depth of expertise that is unmatched, and we believe our people are the cornerstone of our success. We are committed to making our place a great place to work and provide the foundation for building successful careers. If you share our passion for delivering unequal hospitality service where details matter, apply today to join our team.

We are recruiting to fill the position below:

Job Title: Hotel Receptionist

Location: Benin City, Edo
Employment Type: Full-time

Role Overview

• Welcome guests, check guests in and out of the hotel, deal with guest queries, provide prompt and professional guest service to meet guest needs and ensure guest satisfaction.

Main Job Duties and Responsibilities

• Welcome and greet guests
• Answer and direct incoming calls
• Inform guests of hotel rates and services
• Make and confirm reservations for guests
• Ensure proper room allocation
• Register and check guests in
• Confirm relevant guest information
• Maintain clear and accurate records of guest room bookings
• Listen and respond to guest queries and requests both in-person and by phone
• Close guest accounts and check guests out
• Maintain a neat and orderly front desk and reception area

Qualifications

• N.C.E / B.Sc Degree in any related discipline with at least 1 year relevant work experience.
• Applicants living within Oluku, Ishiohor, Ugbowo, Uselu and near by environ preferably.

Application Closing Date
14th November, 2021.