Dominion Consulting - We are a top Human Resource, Management Consulting, Startup Consulting, Branding and Accounting firm with a vision to growing a global business and building effective and result-oriented people in the workplace. Our multi-disciplinary approach with practical industry knowledge help businesses grow both within and outside Africa.
Over the years, Dominion Consulting has assisted industry leaders in Oil and Gas, Travel, Finance, Edutech, Insurance, Healthcare, and Hospitality to find the right hire/ talent, brand, provide advisory services, solve business issues in a timely and cost-effective manner. We help empower people and businesses alike on a global basis, through the provision of optimally tailored solutions that are targeted to business excellence.
We are recruiting to fill the position below:
Job Title: Customer Service / Social Media Manager
Location: Lagos
Employment Type: Full-time
Responsibilities
As a social media manager, you'll need to:
Develop creative and engaging social media strategies
Manage the day-to-day handling of all social media channels such as LinkedIn, Facebook, Twitter, Pinterest, and Instagram, adapting content to suit different channels
Create engaging multimedia content (and/or outsource this effectively) across multiple platforms
Develop, launch and manage new competitions and campaigns that promote your organisation and brand
Form key relationships with influencers across the social media platforms
Undertake audience research
Manage and facilitate social media communities by responding to social media posts and developing discussions
Monitor, track, analyse and report on performance on social media platforms using tools such as Google Analytics and Facebook insights
Research and evaluate the latest trends and techniques in order to find new and better ways of measuring social media activity
Analyse competitor activity
Recommend improvements to increase performance
Set targets to increase brand awareness and increase customer engagement
Manage, motivate and coach junior staff such as social media executives or assistants
Manage a budget for social media activities
Educate other staff on the use of social media and promote its use within your company (in-house roles)
Encourage collaboration across teams and departments
Regularly liaise with clients via telephone, email, conference calls or face-to-face (agency roles).
Requirements
B.Sc Degree with 2 - 5 years relevant work experience.
The ideal candidate must be female
Advertising
Business management
Marketing (particularly digital marketing)
Media and communications
Public relations.
A solid understanding of the use of a range of social media platforms, particularly in relation to advertising/branding and customers
Strong copywriting and editing skills suitable for each platform, from knowing how to write a successful tweet to using effective storytelling techniques
Knowledge and understanding of algorithms and search engine optimisation
Creative skills for contributing new and innovative ideas
Strong communication and people skills for articulating ideas to colleagues and clients
Leadership qualities to lead and motivate a team
Excellent team working, collaboration and networking skills
Organisational skills, with the capacity to prioritise and work across multiple projects
Project and campaign management skills
The ability to work well under pressure in order to meet deadlines
Skills in data analysis and interpreting statistics.
Application Closing Date
23rd October, 2021.
How to Apply
Interested and qualified candidates should forward their CV in PDF format to: [email protected] using the Job Title as the subject of the mail.