Sub Category

Trainee / Graduate Jobs

Administrative Jobs in Nigeria

Advertising Jobs Nigeria

Accounting Jobs in Nigeria

Auditing Jobs Nigeria

Arts Jobs in Nigeria

Android / IOS Developer Jobs

Agriculture Jobs in Nigeria

Architecture Jobs in Nigeria

Aviation Jobs in Nigeria

Automobile Jobs in Nigeria

Banking Jobs in Nigeria

Computer & InfoTech Jobs

Computer / IT Support Jobs

Customer Service Jobs

Civil Engineering Jobs

Cook / Chef Jobs

Database Jobs in Nigeria

Driving / Dispatch Rider Jobs

Education Jobs for Nigerians

Real Estate Jobs

Electrical/Electronics Jobs

Engineering Jobs in Nigeria

Facility Mgt Jobs in Nigeria

Finance Jobs in Nigeria

Front Desk Jobs in Nigeria

Geology Jobs

Government Jobs in Nigeria-

Graphics Design Jobs

Hospitality Jobs in Nigeria

Hotel Jobs in Nigeria

HR Jobs in Nigeria

Industrial Attachment (Internship)

Insurance Jobs in Nigeria

Journalism / Content Writing Jobs

Law Enforcement / Security Jobs

Lecturing Jobs in Nigeria

Law / Legal Jobs in Nigeria

Linux & Unix Jobs Nigeria

Marketing & Sales Jobs

Maritime & Shipping Jobs

Medical & Healthcare Jobs

Military Jobs in Nigeria

Computer Networking Jobs

NGO Jobs in Nigeria

Oil & Gas Jobs in Nigeria

Oracle Jobs in Nigeria

Personal Assistant Jobs

PHP & MySQL Jobs in Nigeria

Physician / Medical Officer Jobs

Public Relation Jobs

Programming / Software Jobs

Pri/Sec Sch Teaching Jobs

Real Estate Jobs in Nigeria

Remote / Work-at-home Jobs

Research Jobs in Nigeria

Safety & Health Jobs

Secretarial Jobs in Nigeria

Security Jobs in Nigeria

Sales Jobs

Shipping & Maritime Jobs

Student Jobs in Nigeria

Software Developer Jobs

System Admin Jobs in Nigeria

Teaching Jobs in Nigeria

Telecommunication Jobs

Semi-skilled / Factory Work

Volunteer Jobs Nigeria

Web Developer Jobs Nigeria

Web Designer / Frontend / UI Jobs


Job Filter

Get Latest Nigerian Job Alert!
Enter your email below.

Delivered by FeedBurner














  
          Popular Jobs
Graduate Trainee Program at a Reputable Insurance Company - Paul Esther Consulting Limited

Cityworks Real Estate Solutions Limited Job Recruitment (3 Positions)

HIVST Qualitative Data Collectors at Jhpiego Nigeria - 3 Openings

Guinness Nigeria Plc Recruitment for Treasury Manager - Analysis

Food Concepts Plc Graduate Management Trainee Job Recruitment (9 Positions)

Hazibian International Limited Job Recruitment (3 Positions)

ExxonMobil Graduate Internship Programme (Medical Science) - Nursing 2022

Aina Blankson Job Recruitment (6 Positions)

Baker Hughes Job Recruitment (6 Positions)

Workforce Group Job Recruitment (7 Positions)

Mastercard Nigeria Job Recruitment (6 Positions)

Nicole Sinclair Job Recruitment (7 Positions)

United Nations International Children's Emergency Fund (UNICEF) Job Recruitment (7 Positions)

Marriott International Job Recruitment (10 Positions)

Zenith Bank Plc Recruitment for Commercial Executives

Kudi Nigeria Job Recruitment (5 Positions)

Adeeva Capital Limited Job Recruitment (6 Positions)

ACTED Nigeria Job Recruitment (5 Positions)

Sayed Farms Limited Job Recruitment (7 Positions)

Masters Ville Schools Job Vacancies (3 Positions)

Sales Force Consulting Job Recruitment (7 Positions)

Mactay Consulting Internship & Exp. Job Recruitment (18 Positions)

Cisco Nigeria Recruitment for Graduate Associate Solutions Engineer

World Health Organization (WHO) Job Recruitment (9 Positions)

Prestigious Consulting Group Job Recruitment (7 Positions)

Arit of Africa Limited Job Recruitment (4 Positions)

BeeBeejump International Limited Job Recruitment (3 Positions)

SPIE Oil & Gas Services Job Recruitment (11 Positions)

Dried Fruit Processing Company Job Recruitment (4 Positions)

Eatwell Retail Job Recruitment (8 Positions)

MTN Nigeria Job Recruitment

UNITeS Integrated Nigeria Limited Job Recruitment (3 Positions)

Ihechukwu Madubuike Institute of Technology (IMIT) Job Recruitment (3 Positions)

Concept Group Job Recruitment (17 Positions)

MasterMindsHRSG Consulting Graduate & Exp. Job Recruitment (3 Positions)

Erisco Foods Limited Job Recruitment (17 Positions)

Owens & Xley Consults Job Recruitment (20 Positions)

ECLAT Human Resources Consulting Limited Job Recruitment (4 Positions)

First Excelsia Professional Services Limited Graduate Internship & Exp. Job Recruitment (8 Positions)

Ferscoat International School Job Vacancies (3 Positions)

International Organization for Migration (IOM) Job Recruitment (5 Positions)

General and Special Risk Insurance Company Job Vacancies (6 Positions)

Pickmeup Technologies Job Recruitment (3 Positions)

Dunn and Braxton Limited Job Recruitment (9 Positions)

Foremost & Highly Progressive Print Media Company Job Recruitment (3 Positions)

Invent Alliance Limited Job Recruitment (3 Positions)

Resource Haven Trainee & Exp. Job Recruitment (5 Positions)

Philban Consulting Job Recruitment (11 Positions)

Tempkers Limited Job Recruitment (16 Positions)

Agro Market Square Entry-level & Exp. Job Recruitment (3 Positions)


Director - Client Services Account Manager at Visa Incorporated

Posted on Fri 22nd Oct, 2021 - hotnigerianjobs.com --- (0 comments)


Visa Incorporated operates the world's largest retail electronic payments network and is one of the most recognized global financial services brands. Visa facilitates global commerce through the transfer of value and information among financial institutions, merchants, consumers, businesses and government entities.

We offer a range of branded payment product platforms, which our financial institution clients use to develop and offer credit, charge, debit, prepaid and cash access programs to cardholders. Visa's card platforms provide consumers, businesses, merchants and government entities with a secure, convenient and reliable way to pay and be paid in over 200 countries and territories.

We are recruiting to fill the position below:

Job Title: Director - Client Services Account Manager

Location: Lagos
Employment Type: Full-time

Purpose

  • The individual in this position will be accountable for the overall operational client relationships, optimizing performance, identifying and enabling new services and capabilities.
  • The client advocate within Visa. The individual will be required to deliver operational excellence to our clients by providing strategic proactive service, support and advice that enables them to optimize and transform their business performance.
  • They will manage a range of complex operational/ technical problems of diverse scope and take a broad perspective to identify innovative solutions without requiring guidance, except where escalating to management is appropriate.
  • The individual is considered a functional subject matter expert and must have a strong understanding of our clients’ processing and Visa’s processing systems and assets.

Key Responsibilities

  • Act as liaison for the client; provide problem management, proactive identification of processing efficiencies, service change support and system enhancement support.
  • Serve as an escalation point for Regional Signature Clients for technical operational support of all VisaNet products, services, processing questions and issues.
  • Considered the functional expert for their client's processing and operational business.
  • Conduct regular engagement with Clients and provide proactive operational support to ensure that both the client and Visa are operating in the most effective and cost efficient manner while managing costs and increasing overall transaction performance (including authorization, clearing & settlement, back office processing).
  • Develop and manage short term operational initiatives, special projects and client-driven continuous improvement plans.
  • Provide insight and input within cross functional Visa organizations for new or changing products and services which may impact their Client.
  • Provide necessary advisory, education and training to the clients in the area of VisaNet operations.
  • Represents client business and processing priorities to internal and external stakeholders for support and account planning activities.
  • Provides consultancy for onboarding new services and products, client migrations, payments processing operations, services & initiatives.
  • Stay abreast of new rules, products and services, and industry and technology trends to be able to support Visa strategic goals and Client initiatives.
  • Maintain relationship with Clients to understand local market needs and trends and gain insight on the need to enhance the support approach provided.
  • Responsible for local market view of operational, regulatory and payment systems requirements.
  • Identifying opportunities for Authorization, billing, dispute performance management and optimization.
  • Coordinating, communicating and assessing client readiness for mandates, enterprise and market initiatives such as Business Enhancements
  • Serves as the clients’ continuous coach and trainer.
  • Work closely with Support Lines and Project Implementation teams to prioritize projects, issues resolution strategies and be able to support organizational objectives.
  • Provide operational and technical support for service interruption/ outage events.

Qualifications

  • 10+ years of success in client facing roles in the Card Payments Technology industry.
  • Bachelor’s Degree or equivalent graduate degree, preferably in Computer Science/ Information Technology.
  • Expert knowledge of Electronic Cards Payment Industry systems, Visa systems including authorization and clearing systems, client connectivity, etc.
  • Proficiency in Word, Excel, PowerPoint, Outlook, CRM, tools.
  • Has advanced understanding of the card payment and data processing industries including industry trends and high-level business drivers.
  • Has advanced knowledge of payments technology products and services and how these impact clients’ business.
  • Strong customer focus, client support and client relationship management skills
  • Strong abilities in organizational, conceptual, and logical problem solving.
  • Proven ability to establish productive working relationships with staff and management at all levels.
  • Solid inter-personal skills.
  • Ability to maintain a courteous and professional demeanor in all dealings.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online


  

Comments (0)


Post a Comment
Name: *
Email: *
Comment: *