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Customer Service Representative / Marketer at a Logistics Company - Eden Solutions & Resources

Posted on Fri 22nd Oct, 2021 - hotnigerianjobs.com --- (0 comments)


Eden Solutions & Resources Limited  -  Our client, a logistics company in Wuse 2, Abuja, is recruiting to fill the position below:

Job Title: Customer Service Representative / Marketer

Location: Wuse 2, Abuja (FCT)
Employment Type: Full-time

Responsibilities

  • This person will be responsible for attending to clients frequently and be involved in social media and physical marketing.
  • Receive phone calls on behalf of the company
  • Generate sales leads
  • Carryout social media and physical marketing when the need arises.
  • Identify and assess clients’ needs to achieve satisfaction
  • Build sustainable relationships and trust with clients through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods / tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions
  • Take the extra mile to engage customers

Requirements

  • Minimum of Bachelors Degree or HND from a recognized higher institution.
  • Minimum of 2 years’ experience as a Customer Service Rep or Marketer.
  • Strong phone handling skills and active listening.
  • Candidate must be a fast learner with have willingness to be trained.
  • Must have the ability to adapt and respond to different types of characters.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Must have good knowledge of Abuja terrain.
  • Must be computer literate, and can use smart phones effectively.

Salary
N45,000 per month.

Application Closing Date
15th November, 2021.

How to Apply
nterested and qualified persons should send their CV to: [email protected] using the position applied for as the subject of the email.


  

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