Application Support Specialist at SterlingPRO Business Application Limited

SterlingPRO Business Application Ltd is a FINTECH that provides innovative, market-relevant and industrialized technology consulting solutions that drive high performance to the financial sector primarily. SterlingPRO is a global brand servicing Top Commercial Banks across Nigeria and Africa with plans to expand into other markets like U.S, Europe and Asia.

We are recruiting to fill the position below:

Job Title: Application Support Specialist

Location: Anthony - Maryland, Lagos
Employment Type: Full-time

Job Description

• Possessing specialist knowledge of operating systems, devices, applications and software
• Providing technical support to teams within the organization, and to external clients when required
• Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date
• Maintaining and updating technical documents and procedures
• Identifying and resolving technical issues
• Managing coordination at a local and international level where required
• Delivering regular and customized training to teams within the business
• Preparing maintenance plans and upgrading schedules for the organization’s systems
• Developing reports for teams across the business.
• Candidates are expected to have both business skills and technical IT knowledge, and the ability to manage multiple high-level tasks under pressure.

Qualifications

• B.Sc in Computer Science or any Computer related Degree.
• Relevant BSc field.
• 4 - 6 years work experience.

Technical Requirements:

• Basic systems admin knowledge.
• Ability to understand and deploy software.
• Knowledge of version control (GIT) is an additional advantage.
• Ability to learn fast on the job.
• Good communication skills, both verbal and written for effective issue reporting.
• Basic leadership skills.
• Ability to work as a team member.
• Candidate should not be above age 33 as at last birthday.

Incentives

• Monthly emolument between N120,000 - N180,000 depending on experience.

Application Closing Date
1st November, 2021.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.