First Bank of Nigeria Limited (FirstBank) is Nigeria's largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.
We are recruiting to fill the position below:
Job Title: Analyst, COE Application Support
Job Identification 249 Location: Head Office, Lagos
Job Description
Conduct daily routine monitoring, operation and maintenance of all Enterprises, payment and regulatory applications for optimal performance and ensure compliance to relevant standards
Contribute to technical requirement definition, planning, coordination and implementation of Money Transfer Solutions
Assist to provide prompt and effective delivery of Enterprises, payment and regulatory applications to users
Assist to manage the availability and optimal Performance of Enterprises, payment and regulatory applications configurations, problem and incident management to ensure IT service continuity and prompt support delivery
Work with IT Application Solution developers and other stakeholders to ensure new applications meet the bank’s operational standard.
Participate in the User Acceptance Test to ensure changes to Enterprises, payment and regulatory applications in the production environment meets operational standard
Collaborate with Information Security Operations Department to ensure that all the identified bank’s Enterprises, payment and regulatory applications vulnerabilities are remediated appropriately
Engage in timely resolution of all service requests logged on Helpdesk platform in line with agreed SLA and operations of IT in meeting the objectives of the bank
Assist with application analysis, troubleshooting and evaluation on system resource requirements necessary to maintain optimal service levels
Fulfil service requests and perform routine maintenance and support activities for Enterprises, payment and regulatory applications
Assist to monitor and ensure proper tracking of expiration of application certificates as it relates to Enterprises, payment and regulatory applications
Participate in the bank’s business continuity testing of critical products and services as it relates to swift and corporate payment applications
Assist with closing of all internal and external audit exceptions as it relates to all Enterprises, payment and regulatory applications
Conduct daily routine monitoring, operation and maintenance of all Enterprises, payment and regulatory applications for optimal performance and ensure compliance to relevant standards
Contribute to technical requirement definition, planning, coordination and implementation of Money Transfer Solutions
Assist to provide prompt and effective delivery of Enterprises, payment and regulatory applications to users
Assist to manage the availability and optimal Performance of Enterprises, payment and regulatory applications configurations, problem and incident management to ensure IT service continuity and prompt support delivery
Work with IT Application Solution developers and other stakeholders to ensure new applications meet the bank’s operational standard.
Participate in the User Acceptance Test to ensure changes to Enterprises, payment and regulatory applications in the production environment meets operational standard
Collaborate with Information Security Operations Department to ensure that all the identified bank’s Enterprises, payment and regulatory applications vulnerabilities are remediated appropriately
Engage in timely resolution of all service requests logged on Helpdesk platform in line with agreed SLA and operations of IT in meeting the objectives of the bank
Assist with application analysis, troubleshooting and evaluation on system resource requirements necessary to maintain optimal service levels
Fulfil service requests and perform routine maintenance and support activities for Enterprises, payment and regulatory applications
Assist to monitor and ensure proper tracking of expiration of application certificates as it relates to Enterprises, payment and regulatory applications
Participate in the bank’s business continuity testing of critical products and services as it relates to swift and corporate payment applications
Assist with closing of all internal and external audit exceptions as it relates to all Enterprises, payment and regulatory applications
Job Requirements
Education:
Minimum of a First Degree in Computer Science or related courses
Experience:
1+ year Post NYSC cognate experience
Application Closing Date
5th November, 2021 at 04:30 PM