Analyst, Networks Management / Messaging & Collaboration at First Bank of Nigeria Limited

First Bank of Nigeria Limited (FirstBank) is Nigeria's largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.

We are recruiting to fill the position below:

Job Title: Analyst, Networks Management / Messaging & Collaboration

Job Identification: 292
Location: Lagos

Job Description

• Conduct proactive monitoring operation and maintenance of Messaging and Collaborations infrastructure (Hardware/Software) including the cloud component (Office 365 tenant and add-ons); to maintain and support operations and ensure compliance to relevant standards.
• Provide technical direction in the area of Messaging and Collaborations requirement definition, planning, coordination and implementation
• Perform Messaging systems configurations, problem and incident management to ensure IT service continuity and supply
• Assist in the Management of Messaging & Collaboration services
• Test, debug, document and analyze performance of Messaging and Collaborations components.
• Assist with Messaging and Collaborations infrastructure implementation
• Provide support to all environments (production, test, QA, development, etc.)
• Conduct event, fault and performance management
• Perform routine Messaging and Collaborations infrastructure analysis, and evaluation on resource requirements necessary to maintain and/or expand service levels
• Fulfil service requests and perform routine maintenance and support activities.

Requirements
Education:

• Minimum of a First Degree or its equivalent in a IT related discipline.

Experience:

• Minimum of 3 years Post -NYSC experience.

Application Closing Date
5th November, 2021.